Title: Customer Service Executive
Company Name: Community Bank Bangladesh Ltd.
Vacancy: Not specific
Job Location: Anywhere in Bangladesh
Employment Status: Full-time
Educational Requirements:
∎ Masters or equivalent degree from reputed university/institution. No third division/class/equivalent CGPA in academic records.
Experience Requirements:
∎ At least 2 year(s)
Job Context:
∎ Job Location:
∎ All 64 districts of Bangladesh
∎ Applicant(s) from the native districts will be given preference
Job Responsibilities:
∎ Provide friendly and responsive customer service
∎ Respond to all sorts of customer queries
∎ Coordinate with relevant units including Branches, Credit Risk Management, Assets Operations and Liability Operations for delivering smooth customer service
∎ Timebound service delivery
∎ Proactively identify customer requirements and fulfill with sincerity and due diligence
Additional Requirements:
∎ Minimum 2 years working experience in any bank/non banking financial institution/micro-finance institution/NGO will be given preference
∎ Smart, team player, paired with agile mindset and can-do attitude
∎ Excellent communications and persuasion skills
∎ Should have basic computer skills like Microsoft Word, Excel, PowerPoint, etc.
∎ Should have ability to prioritize tasks and manage accordingly
∎ Ability and willingness to travel extensively
Salary:
∎ Selected candidates will be appointed initially for two years fixed-term contract. Appointment in Bank`s permanent position or further extension of contract will depend on the performance of the incumbent. Basic Salary: BDT 15,000 per month TA/DA: BDT 4,000 per month Mobile Phone Bill: BDT 1,000 per month Incentive Bonus: Maximum BDT 5,000 per month depending on target achievement
Application Deadline: September 3, 2019
Company Information:
∎ Community Bank Bangladesh Ltd.
Category: Bank/Non-Bank Fin. Institution
Read Before Apply: No hard copy of application will be accepted.
Source: bdjobs.com