Job Description
Title: Customer Service Executive (Airport Operation)
Company Name: Bengal Airlift Ltd.
Vacancy: 2
Age: 25 to 35 years
Location: Dhaka
Salary: Negotiable
Experience:
∎ At least 1 year
∎ The applicants should have experience in the following business area(s):Airline
Published: 14 Jan 2025
Education:
∎ Bachelor/Honors
Requirements:
Additional Requirements:
∎ Age 25 to 35 years
Responsibilities & Context:
∎ Pre-Flight Procedure:
∎ Pre-Flight Briefing
∎ Make briefing sheets
∎ Crew, staff & GHA
∎ Manpower allocation
∎ Departure baggage planning
∎ Flight editing
∎ Print flight plan
∎ Check-In Counter:
∎ Confirm & make ready the check-in counter before counter open
∎ Make sure GHA staffs are ready for check-in counter- Open check in counter exactly before 4 hrs of STD
∎ Complete all check-in for the flight without any wrong check-in and other issues
∎ Handle EBT, EMD issues and other services
∎ Make sure close the check-in process exactly 1 hr before STD
∎ Boarding Gate:
∎ Confirm & make ready boarding gate before start boarding- Properly provide proper information to AVSEC
∎ Make sure GHA staffs are ready to start boarding pass scan- Start boarding gate exactly 2 hrs before STD
∎ Properly complete the Boarding on time
∎ Flight Receive:
∎ Attach the boarding bridge after getting the permission from PIC clearance
∎ After greetings with cabin manager ask for SSR
∎ Monitor the ACFT cleaning
∎ Collect fuel Doc from PIC
∎ Ensure load controller on board
∎ Assist boarding clearance from cabin manager
∎ Arrival
∎ Confirm the arrival belt number and inform to Ramp staff- Ensure clear the belt area
∎ Ensure the baggage arrive to the belt on-time
∎ Verify the baggage with baggage tag
∎ Attend the passengers whose required for PIR, DPR, Pilferage or any IR issues
∎ RAMP:
∎ Ensure bay Number
∎ FOD check
∎ Post Flight Procedure:
∎ Ensure PD on time
∎ Send GD
∎ Bengal Airlift limited is a prominent organisation in Bangladesh,specialising in passenger and cargo operation. As the General Sales Agent (GSA) for various Airlines, we proudly represents Fitsair, a Sri Lankan airline operating in Bangladesh through our services.
∎ Duties and Responsibilities:
∎ Pre-Flight Procedure:
∎ Pre-Flight Briefing
∎ Make briefing sheets
∎ Crew, staff & GHA
∎ Manpower allocation
∎ Departure baggage planning
∎ Flight editing
∎ Print flight plan
∎ Check-In Counter:
∎ Confirm & make ready the check-in counter before counter open
∎ Make sure GHA staffs are ready for check-in counter- Open check in counter exactly before 4 hrs of STD
∎ Complete all check-in for the flight without any wrong check-in and other issues
∎ Handle EBT, EMD issues and other services
∎ Make sure close the check-in process exactly 1 hr before STD
∎ Boarding Gate:
∎ Confirm & make ready boarding gate before start boarding- Properly provide proper information to AVSEC
∎ Make sure GHA staffs are ready to start boarding pass scan- Start boarding gate exactly 2 hrs before STD
∎ Properly complete the Boarding on time
∎ Flight Receive:
∎ Attach the boarding bridge after getting the permission from PIC clearance
∎ After greetings with cabin manager ask for SSR
∎ Monitor the ACFT cleaning
∎ Collect fuel Doc from PIC
∎ Ensure load controller on board
∎ Assist boarding clearance from cabin manager
∎ Arrival
∎ Confirm the arrival belt number and inform to Ramp staff- Ensure clear the belt area
∎ Ensure the baggage arrive to the belt on-time
∎ Verify the baggage with baggage tag
∎ Attend the passengers whose required for PIR, DPR, Pilferage or any IR issues
∎ RAMP:
∎ Ensure bay Number
∎ FOD check
∎ Post Flight Procedure:
∎ Ensure PD on time
∎ Send GD
Compensation & Other Benefits:
∎ Mobile bill, Medical allowance, Weekly 2 holidays, Insurance, Gratuity, Provident fund, Profit share
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka
Company Information:
∎ Bengal Airlift Ltd.
∎ Landmark Building, 12-14 Gulshan North C/A, Dhaka-1212.
∎ Airline passenger, cargo sales and services,Ocean freight
Address::
∎ Landmark Building, 12-14 Gulshan North C/A, Dhaka-1212.
∎ Airline passenger, cargo sales and services,Ocean freight
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 20 Jan 2025
Category: Hospitality/ Travel/ Tourism
