Customer Service Engineer (For Real Estate)
Job Description
Title: Customer Service Engineer (For Real Estate)
Company Name: Solutions Bangladesh
Vacancy: 2
Age: 27 to 37 years
Job Location: Dhaka
Salary: Negotiable
Experience:
- 5 to 10 years
- The applicants should have experience in the following business area(s): Real Estate, Importer, E-commerce Startup
Published: 2024-10-20
Application Deadline: 2024-11-18
Education:
Requirements:
- 5 to 10 years
- The applicants should have experience in the following business area(s): Real Estate, Importer, E-commerce Startup
Skills Required: Strong analytical ability,Strong negotiation skills,Work Under Pressure
Additional Requirements:
- Age 27 to 37 years
Responsibilities & Context:
Act as the primary point of contact for clients, addressing inquiries, concerns, and feedback.·
Provide regular updates on project progress and timelines.·
Investigate and resolve client complaints or issues promptly and effectively.·
Collaborate with project managers and teams to ensure timely solutions.·
Build and maintain strong relationships with clients & Landowner fostering trust and loyalty.·
Conduct regular follow-ups to ensure client satisfaction.·
Work closely with project managers, engineers, and sales teams to align on client expectations and deliverables.·
Ensure that client requirements are clearly communicated and met.·
Maintain accurate records of client interactions, complaints, and resolutions.·
Prepare reports on customer satisfaction and project feedback for management.·
Take clients choices for electrical, Plumbing, Tiles, woodwork, Sanitary etc. internal work of flat.
Job Other Benifits:
- Performance bonus,Weekly 2 holidays
- Lunch Facilities: Full Subsidize
- Salary Review: Yearly
- Festival Bonus: 2
Evening Snacks (Fully Subsidized)
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Engineer/Architects
