Customer Care Executive
Job Description
Title: Customer Care Executive
Company Name: Top Line Express
Vacancy: 1
Age: 25 to 30 years
Job Location: Dhaka (Uttara Sector 3)
Salary: Negotiable
Experience:
- 1 to 2 years
- The applicants should have experience in the following business area(s): Logistic/Courier/Air Express Companies
Published: 2025-09-21
Application Deadline: 2025-09-25
Education:
- Bachelor/Honors
- Masters
Requirements:
- 1 to 2 years
- The applicants should have experience in the following business area(s): Logistic/Courier/Air Express Companies
Skills Required: Communication,Computer Literacy,Microsoft Excel,MS Office
Additional Requirements:
- Age 25 to 30 years
- Only Male
Must be well-organized, detail-oriented, and able to work in a team.
Ability to speak in clear and correct Bangla.
Good communication skills in both Bangla and English.
Proficient in computer operation with strong knowledge of MS Word, MS Excel, and email communication.
Ability to work under pressure and meet deadlines.
Responsibilities & Context:
- Handle daily client communication through email and phone professionally and promptly.
- Track and update shipment status, booking details, and delivery information in the system/register.
- Share booking confirmation, Air Waybill (AWB), and clearance updates with clients as needed.
- Coordinate with internal team and counterparts to ensure smooth customs clearance and timely delivery.
- Maintain proper documentation and records of all shipments.
- Assist seniors and team with additional tasks to support overall operations.
Job Other Benifits:
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Only Male can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
