Customer Care Executive
Job Description
Title: Customer Care Executive
Company Name: Discount Lover
Vacancy: 5
Age: 18 to 28 years
Job Location: Dhaka (Banasree)
Salary: Tk. 10000 - 15000 (Monthly)
Experience:
Published: 2025-09-25
Application Deadline: 2025-10-05
Education:
- Higher Secondary
- Bachelor/Honors
Requirements:
Skills Required: Internet browsing & online work ability.,Microsoft Excel
Additional Requirements:
- Age 18 to 28 years
- Customer Service Representative Requirements:
- High school diploma, general education degree, or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
Responsibilities & Context:
Responsibilities & Context
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Job Other Benifits:
- Performance bonus,Over time allowance
- Festival Bonus: 1
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
