Customer Care Executive (Call Centre)

Job Description

Title: Customer Care Executive (Call Centre)

Company Name: Computer importer

Vacancy: 4

Age: 18 to 30 years

Job Location: Dhaka (Elephant Road)

Salary: Tk. 18000 - 20000 (Monthly)

Experience:

Published: 2025-09-18

Application Deadline: 2025-10-18

Education:

• Secondary
• Higher Secondary
• Bachelor/Honors

• Minimum SSC passed from any background.

• HSC, Diploma, or Bachelor’s/Honors preferred.

• Age 18 to 30 years

• Must be smart enough to handle difficult situations and manage teams.

• Strong communication, telemarketing, and telesales skills.

• Good convincing and sales ability.

• Ability to manage inbound/outbound calls professionally.

• Capable of maintaining client database and achieving targets.

• Strong planning and reporting skills.

Experience Requirements

• Previous experience in any call center is strongly preferable.

• Genex and Digicon experience preferred.

• Fresher’s are also encouraged to apply if they have strong oral communication skills.

Location: Dhaka (New Elephant Road)

Employment Status: Full-time (9 hours)

Duty Time:

• Slot: 10:00 AM – 8:00 PM

Job Responsibilities

• Handle clients with care and sincerity.

• Communicate with critical customers effectively and politely.

• Perform telesales, telemarketing, and appointment settings for clients daily.

• Manage outbound/inbound calls across the country.

• Meet daily, weekly, and monthly goals to fulfill targets.

• Maintain client records and reporting tasks.

• Tk. 5,000+ commission each month or higher

• 2.5% of entire company revenue sharing after 2+ years of employment

• Weekly 1 day off (30 working days/month)