Customer Care Executive (Call Centre)

Job Description

Title: Customer Care Executive (Call Centre)

Company Name: Computer importer

Vacancy: 4

Age: 18 to 30 years

Job Location: Dhaka (Elephant Road)

Salary: Tk. 8000 - 10000 (Monthly)

Experience:

Published: 2025-09-14

Application Deadline: 2025-09-24

Education:

• Secondary
• Higher Secondary

• Minimum SSC or equivalent

• HSC, Diploma, or Bachelor’s degree preferred

• Age 18 to 30 years

Experience Requirements

• Preferred: Candidates with prior experience in Call Centre/Customer Support

• Fresher’s also Encouraged to apply if they have strong oral communication skills

• Digicon othoba genex prefferd.

Additional Requirements

• Must be smart, confident, and a good communicator.

• Excellent convincing and interpersonal skills.

• Ability to manage and work in a team.

• Capable of working under pressure and meeting goals.

Location: New Elephant road, Popular Tower, 7th floor.

Job Type: Part-Time (6 hours/day)

Work Shifts:

• Slot 1: 8:00 AM to 3:00 PM

• Slot 2: 3:00 PM to 10:00 PM

Weekly Holiday: 1 day per week

Job Responsibilities

• Handle inbound and outbound customer calls with care and professionalism

• Manage and resolve customer complaints and issues calmly and efficiently

• Telemarketing, telesales, and appointment setting as per client requirements

• Maintain and update customer database regularly

• Achieve daily, weekly, and monthly sales/communication targets

• Report management and daily activity planning

• Handle critical clients using effective communication and problem-solving skills

• Commission: BDT 5,000+ (Based on performance)

• Long-Term Bonus: 2.5% revenue sharing for employees serving more than 2 years (based on performance)