Coventina - COO

Job Description

Title: Coventina - COO

Company Name: Best Fried Chicken

Vacancy: --

Age: Na

Job Location: Anywhere in Bangladesh

Salary: --

Experience:

Published: 2026-04-04

Application Deadline: 2026-05-04

Education:

Requirements:

Skills Required:

Additional Requirements:

Responsibilities & Context:

• A sound understanding of business processes and operational efficiency.

• Excellent financial management skills to ensure a business remains profitable.

• Partaking in financial activities, including establishing room rates, setting budgets, and assigning funds to departments. Setting revenue and guest satisfaction targets and ensuring that these are met.

• Managing budgets and finances and controlling expenditure

• Overseeing larger events, such as weddings or corporate conferences, and ensuring that customers are satisfied. Coordinating with external parties, including suppliers, travel agencies, and conference planners.

• Recruiting, training and managing a hotel`s employees. Organizing activities and assigning responsibilities to employees to ensure productivity.

• Carrying out regular inspections of a hotel`s property and amenities and organizing necessary maintenance. Implementing and reviewing standard operating procedures to continuously improve a business.

• Evaluating hotel performance and ensuring compliance with health and safety rules. Ensuring compliance with health and safety legislation and licensing laws, and ensuring that the necessary security is in place.

• Proactively seeking opportunities and ways to maximize revenue and develop service delivery. Creating and applying a marketing strategy to promote the hotel`s services and amenities

• Monitoring employee performance and offering regular evaluation meetings designed to improve service. Overseeing personnel, including receptionists, kitchen staff, and office employees. Monitoring employee performance and conducting regular evaluations to help improve customer service.

• A professional appearance and a calm and collected manner. Strong leadership skills to lead employees and motivate everyone to work towards common goals. Excellent organizational and time-management skills to handle the multi-faceted nature of the job

• Excellent customer service skills and a genuine wish to provide guests with a pleasant experience. Welcoming and registering VIP guests once they arrive.

• Strong decision-making and problem-solving skills to ensure effective operations. Resolving issues regarding hotel services, amenities, and policies.

• Responsible for making sure daily, weekly and monthly payments are collected and responsible for maintaining records of budgets, funds, and expenses.

• Experienced with working with Senior Management and aware of customs, etiquette and protocols including reporting, communication and advising with detailed and correct information.

• Able to write, speak and understand foreign languages for example, English, Arabic, Hindi etc

• Good in written communication and making reports.