Coordinator – Buyer Communication

Job Description

Title: Coordinator – Buyer Communication

Company Name: Matrix Sweaters Ltd.

Vacancy: 1

Age: Na

Job Location: Gazipur (Gazipur Sadar)

Salary: Negotiable

Experience: --

Published: 2026-04-28

Application Deadline: 2026-05-28

Education:

Requirements: --

Skills Required:

Additional Requirements:

Responsibilities & Context:

·  Maintain regular communication with international buyers via email, calls, and virtual meetings.

Ensure clear and professional written and verbal communication in English at all times.

·  Coordinate with internal departments (Merchandising, Production, Quality, Commercial) to collect and share accurate information with buyers.

·   Follow up on order status, production updates, shipment schedules, and delivery timelines.

Prepare and send reports, quotations, order confirmations, and other required documents to buyers.

· Handle buyer inquiries, feedback, and complaints in a timely and professional manner.

Assist in sample development coordination and ensure buyer approvals are received on time.

· Monitor order progress and proactively inform buyers about any delays or issues.

Maintain proper documentation and email records for all buyer communications.

Support merchandising team in day-to-day communication and order execution.

· Ensure compliance with buyer requirements, quality standards, and deadlines.

.Translate or draft documents (if needed) between English and Bengali for internal use.