Title: Contact Center Executive (Trainee Assistant Officer)
Company Name: Eastern Bank Limited
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Graduation with a minimum CGPA of 3.00 out of 4.00
Job Responsibilities:
∎ Handle Customer queries and complaints meeting the service level standard
∎ Ensure first contact resolution in every possible cases
∎ Effectively follow up and escalate the queries and complaints where necessary
Additional Requirements:
∎ Minimum six (06) months of experience in similar position
∎ Excellent verbal and written communication skills in English & Bangla
∎ Adequate computer literacy to work in online software modules & office packages
∎ Willing to work in any working-shifts (24X7)
Salary:
∎ Competitive Salary, Incentives and benefits packages
Compensation & Other Benefits:
∎ Career progression opportunity based on performance
∎ Festival Bonuses/ Medical Facilities/ Other benefits
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 23 Oct 2021
Company Information:
∎ 14 Oct 2021
∎ Eastern Bank Limited
Category: Bank/Non-Bank Fin. Institution
: Apply Online
Source: bdjobs.com