Chief Operations Manager

Job Description

Title: Chief Operations Manager

Company Name: FED UP Cafe

Vacancy: 1

Age: Na

Job Location: Dhaka (Elephant Road)

Salary: Tk. 35000 - 50000 (Monthly)

Experience:

• At least 5 years
• The applicants should have experience in the following business area(s): Hotel, Restaurant, Coffee Shop, Fast Food Shop

• Bachelor/Honors
• Bachelor of Business Administration (BBA)

• Bachelor's degree in Business Administration (BBA) or a graduate degree in a relevant field.

• At least 5 years
• The applicants should have experience in the following business area(s): Hotel, Restaurant, Coffee Shop, Fast Food Shop

• Preference will be given to candidates with a specialized degree or formal training in cafe, food, and hospitality management.

Experience:

• A minimum of 5 years of experience in managerial roles within a reputed hotel, cafe, or restaurant business.
• Preference will be given to candidates with superior experience working with international chain hotels, cafes, or restaurants.

Desired Skills & Attributes:

• Strong leadership and people management skills.
• Excellent financial acumen and business analytics.
• Outstanding communication and interpersonal abilities.
• Deep understanding of food and beverage operations and industry trends.
• Problem-solving mindset and ability to thrive in a fast-paced environment.

About the Role:

We are seeking a dynamic and experienced Chief Operations Manager to oversee and elevate the daily operations of our prestigious establishment. The ideal candidate will be a strategic leader with a proven track record in the hospitality industry, responsible for ensuring operational excellence, maximizing profitability, and delivering an exceptional guest experience.

Key Responsibilities:

• Oversee all daily operations of the cafe/restaurant, including front-of-house, back-of-house, and administrative functions.
• Develop and implement operational strategies, policies, and procedures to enhance efficiency and service quality.
• Manage budgets, control costs, and drive financial performance to meet and exceed targets.
• Lead, mentor, and develop managerial and staff teams to foster a high-performance culture.
• Ensure strict compliance with health, safety, and sanitation regulations.
• Manage vendor relationships and inventory control.
• Analyze performance metrics and guest feedback to identify areas for improvement and innovation.