Cash Officer/Teller - Officer (Grade-1) to Officer (Grade-3)

Job Description

Title: Cash Officer/Teller - Officer (Grade-1) to Officer (Grade-3)

Company Name: ONE Bank PLC

Vacancy: --

Age: At most 40 years

Job Location: Anywhere in Bangladesh

Salary: Negotiable

Experience:

• At least 3 years
• The applicants should have experience in the following business area(s): Banks

• Bachelor's/Honours degree (4-year) (preferably in Business Administration, Accounting, Finance) from a reputed public or private university (UGC approved).

• No 3rd division/class in any examination.

• At least 3 years
• The applicants should have experience in the following business area(s): Banks

• Age At most 40 years

• Minimum 3–4 years of relevant experience in cash management/teller operations in a bank with demonstrated sound knowledge of Bangladesh Bank's cash management and AML/CFT guidelines.

• Sound working knowledge of currency sorting, counterfeit/mutilated note detection and Bangladesh Bank's cash management guidelines.

• Working knowledge of AML/CFT regulations and BFIU circulars as applicable to cash transactions.

• High level of integrity, numerical accuracy and attention to detail; ability to work under pressure during peak banking hours.

• Pleasant personality with strong interpersonal and customer service skills; effective communication in Bangla and English.

• Working knowledge of core banking software and MS Office applications.

• Willingness to work at any branch/sub-branch of ONE Bank PLC across Bangladesh.

Job Context

ONE Bank PLC is looking for competent, detail-oriented and customer-focused banking professionals to join its branch network as Cash Officer. The incumbent will be the front-line custodian of the branch's cash operations handling day-to-day cash receipts and payments, vault and cash-limit management and counter-level customer service while ensuring full compliance with Bangladesh Bank's cash management, currency handling and AML/CFT guidelines.

Job Responsibilities

• Verify customer signatures, account details, documents and authorizations before processing transactions.

• Receive and pay cash accurately at the counter ensuring correct denominations and process related account transactions (deposits, withdrawals, fund transfers, bill/utility collections), posting them in the core banking system on a real-time basis.

• Count, sort and verify banknotes/coins including identification of counterfeit or mutilated notes in compliance with Bangladesh Bank's note-sorting and currency management guidelines.

• Forecast daily cash requirements and ensure adequate, denomination-wise cash availability at the counter.

• Maintain the cash-in-till within Bangladesh Bank's and the Bank's approved holding limits and arrange timely replenishment from/remittance to the currency chest or feeding branch as required.

• Ensure secure vault operations under joint/dual custody including holding the vault key and acting in the absence of the Cash In-Charge and maintain accurate cash books, registers and end-of-day reconciliation/report-checking.

• Manage ATM booth operations at the branch including cash loading, unloading and reconciliation.

• Investigate and promptly report cash discrepancies, counterfeit notes, posting errors and reconciliation issues.

• Support achievement of branch financial and business targets (deposits, loan/card referrals, new account opening or any other) as assigned by branch management.

• Identify and report cash transactions requiring enhanced scrutiny (e.g., CTR/STR) in line with the Bank's AML/CFT policy and BFIU circulars.

• Maintain strict confidentiality of customer and bank information and extend full cooperation during periodic cash audits/surprise verification by Internal Control & Compliance and Bangladesh Bank inspection teams.

• Assist in other branch operational activities as assigned by branch management.