Call Center Executive
Job Description
Title: Call Center Executive
Company Name: Pro IT
Vacancy: 15
Age: 18 to 30 years
Job Location: Dhaka
Salary: Tk. 18000 - 20000 (Monthly)
Experience:
Published: 2026-01-04
Application Deadline: 2026-01-09
Education:
- HSC
Requirements:
Skills Required: Call Center,MS Office,Telesales
Additional Requirements:
- Age 18 to 30 years
Responsibilities & Context:
Prothoma Bangladesh is expanding its customer service team and looking for energetic, confident, and customer-focused individuals for the role of Call Center Executive. The selected candidate will handle customer communications through inbound and outbound calls, provide service-related information, and maintain a positive customer experience. This is a target-oriented role and requires strong communication skills, patience, and professionalism.
Job Responsibilities
Handle inbound and outbound calls professionally
Provide accurate and clear information about company products and services
Resolve customer queries, complaints, and issues politely
Follow communication scripts and maintain call quality standards
Achieve daily/weekly call, sales, or service targets
Maintain call logs, update customer information, and prepare reports
Build positive relationships with customers through polite and active communication
Cooperate with the team and follow supervisor instructions
Maintain confidentiality of customer data and company information
Ensure customer satisfaction and promote a positive company image
Job Other Benifits:
- Performance bonus
- Salary Review: Yearly
- Festival Bonus: 2
Yearly salary review Festival bonuses (as per company policy) Friendly work environment
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
