Call Center Executive (Customer Support)

Job Description

Title: Call Center Executive (Customer Support)

Company Name: Biddabari

Vacancy: 20

Age: 20 to 30 years

Job Location: Dhaka (Nilkhet)

Salary: Negotiable

Experience:

• At least 1 years
• The applicants should have experience in the following business area(s): Call Center

• Bachelor/Honors

• At least 1 years
• The applicants should have experience in the following business area(s): Call Center

• Age 20 to 30 years

• Experience in call center or customer service will be preferred.
• Must have good communication skills in both Bengali and English.
• Confident in customer handling and lead communication.
• Ability to work in a team and under pressure.
• Basic computer literacy and typing skills required.

Job Context:

Biddabari is a fast-growing online education platform dedicated to helping students prepare for various academic and professional exams. As part of our continued expansion, we are looking for enthusiastic and customer-focused individuals to join our team as Call Center Executives. If you are passionate about communication, enjoy helping people, and want to build a career in the education and customer service sector — we would love to hear from you!

Job Responsibilities:

• Communicate with students via message/chat and provide accurate information.

• Call prospective leads and explain course details effectively.

• Respond to customer queries and provide appropriate support.

• Maintain and update call logs, student records, and databases.

• Coordinate with internal departments for smooth operations.

• Deliver excellent customer service with a friendly and professional approach.