Call Center Executive (Customer Support)
Job Description
Title: Call Center Executive (Customer Support)
Company Name: Biddabari
Vacancy: 20
Age: 20 to 30 years
Job Location: Dhaka (Nilkhet)
Salary: Negotiable
Experience:
- At least 1 years
- The applicants should have experience in the following business area(s): Call Center
Published: 2025-04-24
Application Deadline: 2025-05-12
Education:
- Bachelor/Honors
Requirements:
- At least 1 years
- The applicants should have experience in the following business area(s): Call Center
Skills Required: Fast typing skill
Additional Requirements:
- Age 20 to 30 years
- Experience in call center or customer service will be preferred.
- Must have good communication skills in both Bengali and English.
- Confident in customer handling and lead communication.
- Ability to work in a team and under pressure.
- Basic computer literacy and typing skills required.
Responsibilities & Context:
Job Context:
Biddabari is a fast-growing online education platform dedicated to helping students prepare for various academic and professional exams. As part of our continued expansion, we are looking for enthusiastic and customer-focused individuals to join our team as Call Center Executives. If you are passionate about communication, enjoy helping people, and want to build a career in the education and customer service sector — we would love to hear from you!
Job Responsibilities:
Communicate with students via message/chat and provide accurate information.
Call prospective leads and explain course details effectively.
Respond to customer queries and provide appropriate support.
Maintain and update call logs, student records, and databases.
Coordinate with internal departments for smooth operations.
Deliver excellent customer service with a friendly and professional approach.
Job Other Benifits:
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 7.53% |
| Eden mohila college | 2.41% |
| University of Dhaka | 2.41% |
| Dhaka College | 1.81% |
| Jagannath University | 1.51% |
| Govt. Titumir College | 1.51% |
| Government Titumir College | 1.20% |
| North South University | 1.20% |
| Tejgaon College | 1.20% |
| Daffodil International University (DIU) | 1.20% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 96.69% |
| 31-35 | 3.31% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 71.39% |
| 20K-30K | 27.41% |
| 30K-40K | 1.20% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 25.60% |
| 0.1 - 1 years | 16.27% |
| 1.1 - 3 years | 32.53% |
| 3.1 - 5 years | 14.16% |
| 5+ years | 11.45% |
