Call Center Executive (Customer Support)
Job Description
Title: Call Center Executive (Customer Support)
Company Name: Biddabari
Vacancy: 20
Age: 20 to 30 years
Job Location: Dhaka (Nilkhet)
Salary: Negotiable
Experience:
- 1 to 4 years
- The applicants should have experience in the following business area(s): Training Institutes, Coaching Center, Educational Technology (Edtech) Startup
Published: 2025-09-14
Application Deadline: 2025-09-17
Education:
- HSC
- Bachelor degree in any discipline
Requirements:
- 1 to 4 years
- The applicants should have experience in the following business area(s): Training Institutes, Coaching Center, Educational Technology (Edtech) Startup
Skills Required:
Additional Requirements:
- Age 20 to 30 years
- Only Male
Responsibilities & Context:
Biddabari, the leading online government job preparation platform in Bangladesh, is looking for enthusiastic and dedicated Call Center Executives to join our Student Support Team. This is a full-time, office-based role at our Nilkhet, Dhaka office.
Key Responsibilities:
Handle inbound and outbound calls from students with professionalism and empathy.
Provide accurate and updated information regarding courses, exam circulars, Books, Products and platform services.
Assist students with course enrollment, Product Purchase, payment support, complaints, and follow-up queries in a timely manner.
Ensure high-quality student service standards and work towards maximum Customer satisfaction.
Actively support course campaigns, promotions, and enrollment confirmations.
Maintain proper call logs, student records, and daily activity reports for the team leader/manager.
Job Other Benifits:
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Only Male can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 12.15% |
| University of Dhaka | 6.54% |
| Dhaka College | 3.74% |
| Bangladesh University of Business and Technology | 2.80% |
| Begum Rokeya University, Rangpur | 1.87% |
| Bangladesh University | 1.87% |
| Prime University | 1.87% |
| World University of Bangladesh | 1.87% |
| Carmichael College, Rangpur | 1.87% |
| University of Chittagong | 1.87% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 86.92% |
| 31-35 | 11.21% |
| 36-40 | 0.93% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 60.75% |
| 20K-30K | 37.38% |
| 30K-40K | 1.87% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 27.10% |
| 0.1 - 1 years | 4.67% |
| 1.1 - 3 years | 32.71% |
| 3.1 - 5 years | 19.63% |
| 5+ years | 15.89% |
