Title: Call Center / Customer Support Executive
Company Name: Pirthe Limited
Vacancy: 5
Age: 18 to 30 years
Job Location: Dhaka
Salary: Negotiable
Experience:
Published: 2026-03-29
Application Deadline: 2026-03-29
Education:
Genex, Call Center
Customer Support: Responding to inquiries, resolving complaints, and providing product/service information in a professional, empathetic manner.
Communication: Managing high-volume inbound/outbound calls and messages, often adhering to specific scripts or policies.
Data Management: Updating customer records, logging call details, and processing applications/forms.
Performance Metrics: Meeting individual and team targets for call quality, handling time, and customer satisfaction (CSAT).
Escalation: Identifying and escalating complex issues to supervisors