Job Description
Title: Business Operation Manager (Travel Agency)
Company Name: Trip Beyond
Vacancy: 1
Location: Dhaka (Gulshan)
Minimum Salary: Negotiable
Experience:
∎ At least 5 years
Published: 23 Jun 2025
Education:
∎ Bachelor of Business Administration (BBA) in Business Administration, Management, Master of Business Administration (MBA) in Business Administration, Management
∎ Bachelor’s degree in Business Administration, Management, or a related field (Master’s degree preferred).
Requirements:
Additional Requirements:
∎ Minimum 5 years of experience in a similar role, preferably in the travel or service industry.
∎ Strong leadership and organizational skills
∎ Excellent problem-solving and decision-making abilities
∎ Proficiency in MS Office and operational management software
∎ Effective communication and interpersonal skills
∎ Ability to multitask and manage cross-functional teams
∎ Work Experience:
∎
∎ Skills:
Responsibilities & Context:
∎ Monitor and oversee daily operational activities across departments to ensure smooth workflow and service delivery.
∎ Design and implement business strategies, plans, and procedures aligned with the company’s vision and goals.
∎ Supervise the work of employees and provide guidance to department heads to ensure efficiency and productivity.
∎ Analyze business performance and operational processes; recommend improvements to increase profitability and reduce inefficiencies.
∎ Collaborate with the sales, marketing, and finance teams to streamline interdepartmental coordination.
∎ Develop and monitor key performance indicators (KPIs) and prepare regular operational reports for management review.
∎ Handle vendor and supplier relationships, contracts, and negotiations to ensure cost-effective procurement and service delivery.
∎ Ensure compliance with industry regulations, company policies, and quality standards.
∎ Plan and oversee budgeting, forecasting, and resource allocation for operational functions.
∎ Lead change management initiatives to introduce new tools, technologies, or process improvements.
∎ Assist in resolving customer service issues by coordinating with the support and service teams.
∎ Actively participate in business development by identifying potential clients and contributing to high-value sales closures.
∎ Responsible for selling the agency’s travel-related services including air tickets, tour packages, visa assistance, and hotel bookings to prospective clients.
∎ Set realistic and achievable monthly sales targets for the sales team and monitor progress regularly.
∎ Position: Business Operation Manager For Travel Agency
∎
∎ Company Intro: TRIP BEYOND is a renowned travel agency specializing in air ticket bookings, tour packages, and other travel-related services. We aim to provide the best travel experiences for our clients, offering expert advice, seamless bookings, and competitive prices. As a trusted travel partner, we strive to ensure that every trip is smooth and hassle-free, whether it’s for business or leisure.
∎
∎ Location: House No GA -36, Shahjadpur, Gulshan, Dhaka, Bangladesh
∎ Gender: Both Male / Female can apply
∎ Office Time: 9:30 AM to 6:30 PM
∎ Working Days: Saturday to Thursday
∎
∎ Job Context:
∎ We are looking for an experienced and strategic Business Operation Manager to oversee our daily operations, improve business processes, and ensure efficient workflow across departments. The ideal candidate will have strong leadership skills, a deep understanding of business functions, and the ability to drive operational excellence in a dynamic travel business environment.
∎
∎ Job Responsibilities:
Compensation & Other Benefits:
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka (Gulshan)
Read Before Apply: Send your updated RESUME (with photo attached) to [email protected]
Subject Line: "Application for Business Operation Manager - [Your Name]"
Note: Use the same subject line. Otherwise, your application may be disqualified.
Website: https://tripbeyond.net/
Facebook Page: https://www.facebook.com/tripbeyondbd/
Apply Procedure:
Email your CV:
∎ Send your CV to the given email [email protected]
Company Information:
∎ Trip Beyond
∎ REGENCY Haque Villa
Ga-36, (5th floor/lift-5) Shahjadpur, bashtola, Gulshan Dhaka-1212
Address::
∎ REGENCY Haque Villa
Ga-36, (5th floor/lift-5) Shahjadpur, bashtola, Gulshan Dhaka-1212
Application Deadline: 23 Jul 2025
Category: Hospitality/ Travel/ Tourism
