Branch Sales and Services Manager, Retail & SME Banking, SPO - AVP

Job Description

Title: Branch Sales and Services Manager, Retail & SME Banking, SPO - AVP

Company Name: Eastern Bank Limited

Vacancy: Not specific

Job Location: Anywhere in Bangladesh

Employment Status: Full-time

Educational Requirements:
∎ Minimum graduation from relevant background

Experience Requirements:
∎ At least 5 year(s)

Job Responsibilities:
∎ Positioning the branch as an effective Retail Sales and Service outlet by providing superior customer service
∎ Assisting Branch Manager to meet or exceed financial targets by effective management of RM and Branch sales team
∎ Implementing and monitor robust compliance both regulatory & internal control regime across all operational aspects of the Branch
∎ Ensuring proper functioning of day to day control & periodic monitoring of activities and timely resolution of risk issues
∎ Continuously identifying areas of improvement and initiate action wherein necessary
∎ Ensuring an environment where the RO/RMs can operate as a team demonstrating the values of the bank and maintain high levels of motivation among branch people
∎ Ensuring quality business portfolio as per bank risk appetite and maintenance of customer relationship thus keeping the healthy portfolio for the branch
∎ Handling customer feedback and complains to ensure high standard customer service
∎ Playing key role in branch profitability and achieving the branch business target as well as other financial KPIs through acquiring low cost business
∎ Penetrating the market for different products as per requirement of the bank

Additional Requirements:
∎ Minimum five (5) years of experience in branches of reputed Banks/Financial Institutions; one (1) year of experience in similar role is preferable
∎ Experience of working in a centralized process and real time on-line banking environment is preferable
∎ Excellent business communication skills with effective business acumen
∎ Ability to contain cost for bottom line result
∎ Leadership qualities to managing, coaching and mentoring people
∎ Geographic mobility and flexibility

Salary:
∎ Eastern Bank Limited offers excellent career opportunities with most competitive salary and benefits package.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 9 Dec 2021

Company Information:
∎ 28 Nov 2021
∎ Eastern Bank Limited

Category: Bank/Non-Bank Fin. Institution

: Apply Online

Source: bdjobs.com

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