Branch Manager - Sylhet Region

Job Description

Title: Branch Manager - Sylhet Region

Company Name: Mutual Trust Bank PLC

Vacancy: --

Age: Na

Job Location: Sylhet

Salary: --

Experience:

• At least 5 years

• Bachelor/Honors

The candidate must be from a UGC-approved university. No third division/class or equivalent CGPA is allowed at any stage.

• At least 5 years

• The position is ideal for mid level professionals with relevant experience.

• At least 2-year experience as Branch Manager/BOM will have added advantage.

• Sound knowledge of banking laws, regulations and negotiable instrument Act.

• Supervisory and leadership skills required to manage, motivate and develop employees .

• Strong communication, marketing & negotiation skills.

Branch Manager

The Branch Manager will lead overall branch performance, with full accountability for business growth, profitability, and operational excellence. The role requires strong leadership to drive sustainable expansion across liability and asset portfolios while ensuring superior customer experience and strict regulatory compliance.

Key Responsibilities

• Drive business growth by achieving targets in liability, asset, and revenue, with a clear focus on quality portfolio build-up

• Develop and execute local market strategies to expand customer base and increase CASA, retail, and SME penetration

• Lead sales and relationship management initiatives to acquire high-value customers and deepen existing relationships

• Ensure portfolio quality through prudent credit assessment, monitoring, and recovery management

• Build a high-performance branch team, driving sales culture, accountability, and continuous capability development

• Maintain strong relationships with corporate clients, local businesses, and community stakeholders to enhance branch visibility and business opportunities

• Ensure full compliance with Bangladesh Bank regulations and internal policies, including KYC/AML standards

• Oversee branch operations and service delivery, ensuring efficiency, accuracy, and customer satisfaction

• Manage branch profitability, including cost control, expense optimization, and efficient cash/liquidity management

• Safeguard branch assets and ensure proper risk management practices are in place