Asst. Executive/Executive (CRM)

Job Description

Title: Asst. Executive/Executive (CRM)

Company Name: Bashundhara Group

Vacancy: --

Age: At least 23 years

Job Location: Dhaka

Salary: Negotiable

Experience:

• 2 to 5 years
• The applicants should have experience in the following business area(s): Manufacturing (FMCG)

• Bachelor/Honors

• Graduation from any discipline from any reputed University.

• 2 to 5 years
• The applicants should have experience in the following business area(s): Manufacturing (FMCG)

• Age At least 23 years

• Candidate must have knowledge on CRM software.

• Candidate must have to be smart, energetic & dynamic.

• Good communication & interpersonal skills.

• Good report writing skills.

• Can do work under pressure.

• Sound knowledge on MS Excel.

• Overseeing the functionality and maintenance of the CRM system, ensuring it effectively supports business goals. 
• Analyzing customer data to identify trends, segment customers for targeted campaigns, and measure the effectiveness of CRM strategies. 
• Developing and implementing strategies to enhance customer satisfaction, loyalty, and retention. 
• Working closely with internal & external stakeholder.
• Preparing and presenting reports on the performance of CRM activities, highlighting key metrics and areas for improvement. 
• Generate various report as per line manager requirement.
• Follow up client list regular basis to ensure smooth business operation.
• Identifying and resolving various issues as per field force requirement.

• T/A,Mobile bill,Provident fund,Insurance,Gratuity
• Lunch Facilities: Partially Subsidize
• Salary Review: Yearly
• Festival Bonus: 2

Pick & Drop. Other benefits as per Company Policy.