Title: Assistant manager / Sr. System Engineer
Company Name: Amber IT Ltd.
Vacancy: --
Age: 25 to 40 years
Job Location: Dhaka (GULSHAN 1)
Salary: Negotiable
Experience:
Professional knowledge Linux Server installation, commissioning, and troubleshooting.
RHCSA/RHCE certification preferable.
In-depth knowledge of IP-Telephony, Related Protocols
Hand-on experience on IP-PABX, Call Center, commissioning, and troubleshooting, Asterisk. Vicidial, Issabel, FreePBX, Bulk SMS Solution, FXO, FXS, ATA, E1 etc.
Hands-on working experience on Class 4/Class 5 Softswitch.
Working experience in telecommunications/ IPTSP is preferred.
Advanced understanding of signaling protocols such as SIP, SS7, etc.
Experience in Mysql Database and Basic HTML, CSS, PHP preferable.Good communication skills.
Oversee support operations for IPTSP retail and corporate subscribers
Coordinate with ICX, CISP, ANS, for Short Code, LTFS, and other interconnection services.
Design IP Telephony & VoIP solutions, including network topology, integration plans, and capacity planning.
Manage Linux server infrastructure, virtualization, OS deployment, firewall/security configuration etc.
Configuration and integration of telecom systems (FXO/FXS Gateways, Elastix/Issabel, ViciDial, Grandstream/Yeaster IP-PBX, SBCs, and legacy system integration).
Manage and administer Class 5 Softswitch platforms, including subscriber onboarding, system integration, troubleshooting, billing etc. Hands-on experience with iTel Softswitch will be considered a strong advantage.
Oversee SMS service platforms, including A2P/P2P SMS gateway management and interoperability with vendors, CISP/ANS partners.
Perform proactive monitoring and analytics for system and fraud detection.
Collaborate with cross-functional teams (NOC, Billing, Business, Sales) to ensure smooth operation.
Manage vendor relationships for service support, ensuring timely issue resolution.
Train and mentor junior engineers by providing guidance, knowledge sharing, and technical escalation support.
Any other responsibilities assigned from the department.
Leave Encashment
| University | Percentage (%) |
|---|---|
| Daffodil International University (DIU) | 8.33% |
| European University of Bangladesh | 3.85% |
| Southeast University | 3.21% |
| Jahangirnagar University | 3.21% |
| Bangladesh University | 3.21% |
| Atish Dipankar University of Science and Technology | 2.56% |
| International Islamic University Chittagong | 2.56% |
| World University of Bangladesh | 2.56% |
| Northern University Bangladesh | 2.56% |
| Uttara University | 2.56% |
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 53.21% |
| 31-35 | 22.44% |
| 36-40 | 14.74% |
| 40+ | 8.97% |
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 6.41% |
| 20K-30K | 21.79% |
| 30K-40K | 20.51% |
| 40K-50K | 19.23% |
| 50K+ | 32.05% |
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 7.05% |
| 0.1 - 1 years | 3.85% |
| 1.1 - 3 years | 17.31% |
| 3.1 - 5 years | 14.10% |
| 5+ years | 57.69% |