Assistant Manager, Home support

Job Description

Title: Assistant Manager, Home support

Company Name: Amber IT Ltd.

Vacancy: Not specific

Job Location: Anywhere in Bangladesh

Employment Status: Full-time

Educational Requirements:
∎ Bachelor of Science (BSc) in CSE, EEE

Job Responsibilities:
∎ Installation, configuration, implementation & maintenance of networking devices like Mikrotik, CISCO router, switch, firewall, access points, and diagnosis problems.
∎ Knowledge about different Routing Protocols and Tunnels.
∎ Ensure technical support to clients according to online ticketing system.
∎ Provide support to clients by answering questions, replying emails, providing information, making referrals, and assuring appropriate follow up.
∎ Provide onsite technical support if needed.
∎ Maintaining NMS and bandwidth usage against requirements.
∎ Network performance monitoring and reporting.
∎ Work on shifts and weekends.
∎ Other responsibilities are provided by management time to time.

Additional Requirements:
∎ Age 30 to 35 years
∎ Only males are allowed to apply

Salary: Negotiable

Compensation & Other Benefits:
∎ T/A, Mobile bill, Insurance, Gratuity
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 2 Dec 2023

Company Information:
∎ 2 Nov 2023
∎ Amber IT Ltd.
∎ Address : Navana Tower (7th Floor), 45 Gulshan South C/A, Circle-1

Category: IT/Telecommunication

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