Assistant General Manager (Operation)

Job Description

Title: Assistant General Manager (Operation)

Company Name: Ena Transport Pvt. Ltd.

Vacancy: 1

Age: 35 to 40 years

Job Location: Dhaka

Salary: Negotiable

Experience:

• At least 5 years
• The applicants should have experience in the following business area(s): Transport Service, Transportation
• Freshers are also encouraged to apply.

• Bachelor/Honors

• At least 5 years
• The applicants should have experience in the following business area(s): Transport Service, Transportation
• Freshers are also encouraged to apply.

• Age 35 to 40 years
• Only Male

WORKING CONDITIONS

• Emergency circumstances require 24-hour availability. Required to travel to various locations.
• Collaborate with other manager and staff member in order to formulate and implement policies, procedures, goals, and objectives.
• Ensuring transport staffs deliver the service appropriate to the changing needs of customer in line with relevant guidance.
• Ensuring all Drivers, Supervisor, Ticket Sales Executives are working effectively and efficiently to ensure smooth operations.
• Monitors and evaluates Operations activities. Includes: vehicle on-time statistics, missed runs, customer complaint data, accident data, and other operations related functions.
• Communicating effectively with passengers and responding to their requirements.
• Responsible to handle the accident cases with concerned department.
• Liaison with related department i.e. police, local authorities etc.
• Tracks and maintains employee attendance system, processes driver and operations staff vacation requests.
• Maintains/orders necessary driver and staff uniforms.
• Ensures drivers have the daily documentation necessary to complete their routes. Hires, trains, develop, monitors, and evaluate staff.
• Reviews and recommends personnel actions for approval.
• Any other task assigned by the Management.

As per company policy