Assistant Executive- Telemarketing

Job Description

Title: Assistant Executive- Telemarketing

Company Name: DoPeace Desk, BD

Vacancy: --

Age: 28 to 35 years

Job Location: Rangpur

Salary: Tk. 25000 - 30000 (Monthly)

Experience:

• 2 to 3 years
• The applicants should have experience in the following business area(s): Consulting Firms, Direct Selling/Marketing Service Company, Call Center

• Masters/Bachelor degree in Business Administration, Marketing, Management and other relevant subjects.

•  Qualification relevant to telemarketing will get preference.

• 2 to 3 years
• The applicants should have experience in the following business area(s): Consulting Firms, Direct Selling/Marketing Service Company, Call Center

• Age 28 to 35 years

• The employee needs to be familiar with clear and confident speaking, Active listening, Persuasion and negotiation, Language proficiency, Product knowledge, Customer service orientation, Resilience, Confidence, Adaptability, Time management, CRM and telemarketing tools proficiency, Basic computer literacy.

• The employee needs to have Fluency in spoken and writing in English as he has to communicate with American clients and PITC management.

• Candidates must be willing to work according to U.S. office hours, which is at the night shift in Bangladesh.

• This will be a mandatory selection criterion, so please review it carefully before applying.

• This position is based at DoPeace office in Rangpur.

• Female candidates with relevant qualifications are specially encouraged to apply for this position.

Responsibilities & Context Background and job Summary:

We are seeking a skilled and detail-oriented Assistant Executive- Telemarketing to join our dynamic team. In this role, you will be responsible for Communication with foreign client, sales & customer handling.

The project will deal with the following duties and responsibilities:

• Able to make communication with the native Americans on calls and assist them providing different service information.

• Make outbound calls to potential and existing customers to promote products and services.

• Deliver clear, confident, and persuasive communication to generate interest and build rapport.

• Actively listen to customer needs and provide tailored goods or service information.

• Qualify leads to identify genuine business opportunities and forward them to the sales team.

• Assist in closing sales by addressing objections, providing solutions, and reinforcing value.

• Maintain detailed and accurate records of customer interactions, leads, and sales progress in CRM systems.

• Ensure compliance with data privacy regulations, Do-Not-Call lists, and organizational policies.

• Provide excellent customer service by handling inquiries, resolving minor issues, and ensuring customer satisfaction.

• Manage time efficiently to meet daily call targets, follow-ups, and reporting requirements.

• Continuously update knowledge of products/services to deliver accurate and effective sales pitches.

• Adapt communication strategies based on customer profiles and interaction outcomes.

• Support sales and marketing campaigns through telephone outreach and follow-up calls.