Assistant Engineer - Home Support
Job Description
Title: Assistant Engineer - Home Support
Company Name: Amber IT Ltd.
Vacancy: --
Age: 20 to 35 years
Job Location: Anywhere in Bangladesh
Salary: Negotiable
Experience:
- 1 to 2 years
- The applicants should have experience in the following business area(s): IT Enabled Service, ISP
- Freshers are also encouraged to apply.
Published: 2024-08-25
Application Deadline: 2024-08-31
Education:
- Diploma in Engineering
- Bachelor of Science (BSc)
Requirements:
- 1 to 2 years
- The applicants should have experience in the following business area(s): IT Enabled Service, ISP
- Freshers are also encouraged to apply.
Skills Required:
Additional Requirements:
- Age 20 to 35 years
Responsibilities & Context:
Installation, configuration, implementation & maintenance of networking devices like Mikrotik, CISCO router, switch, firewall, access point and diagnose problems.
Knowledge about different Routing Protocols and Tunnels.
Ensure technical support to clients according to online ticketing system.
Provide support to clients by answering questions, replying emails, providing information, making referrals, and assuring appropriate follow up.
Provide onsite technical support if needed. Maintaining NMS and bandwidth usage against requirement.
Network performance monitoring and reporting.
Work on shifts and weekends.
Other responsibilities provided by management time to time.
Job Other Benifits:
- T/A,Mobile bill,Gratuity
- Salary Review: Yearly
- Festival Bonus: 2
Leave Encashment
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: IT & Telecommunication
