Assistant Engineer - Home Support

Job Description

Title: Assistant Engineer - Home Support

Company Name: Amber IT Ltd.

Vacancy: --

Age: 20 to 28 years

Location: Anywhere in Bangladesh

Salary: Negotiable

Experience:
∎ 1 to 2 years
∎ Freshers are also encouraged to apply.

Published: 16 Jan 2025

Education:
∎ Diploma in Engineering, Bachelor of Science (BSc)

Requirements:

Additional Requirements:
∎ Age 20 to 28 years

Responsibilities & Context:
∎ Installation, configuration, implementation & maintenance of networking devices like Mikrotik, CISCO router, switch, firewall, access point and diagnose problems.
∎ Knowledge about different Routing Protocols and Tunnels.
∎ Ensure technical support to clients according to online ticketing system.
∎ Provide support to clients by answering questions, replying emails, providing information, making referrals, and assuring appropriate follow up.
∎ Provide onsite technical support if needed. Maintaining NMS and bandwidth usage against requirement.
∎ Network performance monitoring and reporting.
∎ Work on shifts and weekends.
∎ Other responsibilities provided by management time to time.
∎ Installation, configuration, implementation & maintenance of networking devices like Mikrotik, CISCO router, switch, firewall, access point and diagnose problems.
∎ Knowledge about different Routing Protocols and Tunnels.
∎ Ensure technical support to clients according to online ticketing system.
∎ Provide support to clients by answering questions, replying emails, providing information, making referrals, and assuring appropriate follow up.
∎ Provide onsite technical support if needed. Maintaining NMS and bandwidth usage against requirement.
∎ Network performance monitoring and reporting.
∎ Work on shifts and weekends.
∎ Other responsibilities provided by management time to time.

Compensation & Other Benefits:
∎ T/A, Gratuity
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Leave Encashment

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Anywhere in Bangladesh

Company Information:
∎ Amber IT Ltd.
∎ Navana Tower (7th Floor), 45 Gulshan South C/A, Circle-1

Address::
∎ Navana Tower (7th Floor), 45 Gulshan South C/A, Circle-1

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 15 Feb 2025

Category: IT/Telecommunication

Interested By University

University Percentage (%)
Daffodil International University (DIU) 5.08%
3.46%
American International University Bangladesh (AIUB) 2.79%
Green University of Bangladesh 2.18%
East West University 1.95%
North South University 1.84%
Dhaka International University 1.67%
European University of Bangladesh 1.62%
Jahangirnagar University 1.51%
Southeast University 1.45%

Interested By Age Range

Age Range Percentage (%)
20-30 88.68%
31-35 6.30%
36-40 1.56%
40+ 0.45%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 47.39%
20K-30K 39.32%
30K-40K 8.86%
40K-50K 2.86%
50K+ 1.57%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 43.50%
0.1 - 1 years 16.34%
1.1 - 3 years 19.30%
3.1 - 5 years 10.26%
5+ years 10.60%

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