Assistant Engineer - Home Support

Job Description

Title: Assistant Engineer - Home Support

Company Name: Amber IT Ltd.

Vacancy: --

Age: 20 to 28 years

Location: Anywhere in Bangladesh

Salary: Negotiable

Experience:
∎ 1 to 2 years
∎ Freshers are also encouraged to apply.

Published: 16 Jan 2025

Education:
∎ Diploma in Engineering, Bachelor of Science (BSc)

Requirements:

Additional Requirements:
∎ Age 20 to 28 years

Responsibilities & Context:
∎ Installation, configuration, implementation & maintenance of networking devices like Mikrotik, CISCO router, switch, firewall, access point and diagnose problems.
∎ Knowledge about different Routing Protocols and Tunnels.
∎ Ensure technical support to clients according to online ticketing system.
∎ Provide support to clients by answering questions, replying emails, providing information, making referrals, and assuring appropriate follow up.
∎ Provide onsite technical support if needed. Maintaining NMS and bandwidth usage against requirement.
∎ Network performance monitoring and reporting.
∎ Work on shifts and weekends.
∎ Other responsibilities provided by management time to time.
∎ Installation, configuration, implementation & maintenance of networking devices like Mikrotik, CISCO router, switch, firewall, access point and diagnose problems.
∎ Knowledge about different Routing Protocols and Tunnels.
∎ Ensure technical support to clients according to online ticketing system.
∎ Provide support to clients by answering questions, replying emails, providing information, making referrals, and assuring appropriate follow up.
∎ Provide onsite technical support if needed. Maintaining NMS and bandwidth usage against requirement.
∎ Network performance monitoring and reporting.
∎ Work on shifts and weekends.
∎ Other responsibilities provided by management time to time.

Compensation & Other Benefits:
∎ T/A, Gratuity
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Leave Encashment

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Anywhere in Bangladesh

Company Information:
∎ Amber IT Ltd.
∎ Navana Tower (7th Floor), 45 Gulshan South C/A, Circle-1

Address::
∎ Navana Tower (7th Floor), 45 Gulshan South C/A, Circle-1

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 15 Feb 2025

Category: IT/Telecommunication