Job Description
Title: Assistant Engineer - Home Support
Company Name: Amber IT Ltd.
Vacancy: 8
Age: Na
Job Location: Dhaka, Sylhet
Salary: Negotiable
Experience:
Published: 2024-09-17
Application Deadline: 2024-08-31
Education:
Requirements:
Skills Required:
Additional Requirements:
Responsibilities & Context:
- Installation, configuration, implementation & maintenance of networking devices like Mikrotik, CISCO router, switch, firewall, access point and diagnose problems. Knowledge about different Routing Protocols and Tunnels.
- Ensure technical support to clients according to online ticketing system.
- Provide support to clients by answering questions, replying emails, providing information, making referrals, and assuring appropriate follow up.
- Provide onsite technical support if needed.
- Maintaining NMS and bandwidth usage against requirement.
- Network performance monitoring and reporting.
- Work on shifts and weekends.
- Other responsibilities provided by management time to time.
Job Other Benifits: - T/A,Insurance,Gratuity
- Salary Review: Yearly
- Festival Bonus: 2
Leave Encashment
Employment Status: Full Time
Job Work Place: Work at office
Company Information: Gender: Both Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: IT & Telecommunication