Assistant Customer Support Officer
Job Description
Title: Assistant Customer Support Officer
Company Name: Amber IT Ltd.
Vacancy: 14
Job Location: Rajshahi, Sylhet
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of Science (BSc) in CSE, Diploma in Engineering in CSE
Job Responsibilities:
∎ Answer calls and handle customer's inquiries over the phone and email.
∎ Correspondence with customer and Inter-department by telephone, email.
∎ Maintain customer complain Management software.
∎ Identify customers' needs, clarify information and every other issue and provide solutions and/or alternatives
∎ Follow up customer calls where necessary
∎ Coordinating with other departments
Additional Requirements:
∎ Age 25 to 30 years
∎ Only males are allowed to apply
∎ Candidates from Rajshahi & Sylhet area will get preference.
∎ Age 25 to 30 years
∎ Previous experience in customer service will appreciable
∎ English skills (speaking and writing)
∎ Have to work any days in a week
∎ Have to work in any shifts according to roster
∎ Customer orientation
∎ Communication skills (oral and written)
∎ Stress resistance
∎ Flexible, can do attitude, positive attitude
∎ Non-Muslim candidates are encouraged to apply.
Salary: Negotiable
Compensation & Other Benefits:
∎ T/A, Gratuity
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 7 Jun 2022
Company Information:
∎ 28 May 2022
∎ Amber IT Ltd.
∎ Address : Navana Tower (7th Floor), 45 Gulshan South C/A, Circle-1
∎ Web : www.amberit.com.bd
Category: IT/Telecommunication
: Candidates from Rajshahi & Sylhet area will get preference.
Source: bdjobs.com
Deadline Expired on 7th Jun 2022
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