Assistant/ Associate Manager Collections, Credit & Collection

Job Description

Title: Assistant/ Associate Manager Collections, Credit & Collection

Company Name: The City Bank Limited

Vacancy: Not specific

Job Location: Anywhere in Bangladesh

Employment Status: Full-time

Educational Requirements:
∎ Minimum four years of Graduation or Masters in any discipline from any UGC approved university with minimum 2 years of relevant work-experience as Full time in a bank/financial institutes/leasing.

Experience Requirements:
∎ At least 2 year(s)

Job Responsibilities:
∎ Build & ensure a results-oriented collection team to achieve the set budget by the management of the Bank. Accordingly allocate the job among collection team & ensure target setting for respective areas.
∎ Set strategies & design action plan to meet bank's objective by providing strong credit collection concepts and excelling at customer service, which are customizable as per the requirement of the client's demand.
∎ Proactively manage the inherent risks of Retail product team of any unit of collection for Operational risk management to manage PAR & NPL portfolio.
∎ Allocate delinquent portfolio among the team members of the respective area. Monitor & guide in-house team in order to achieve set target. Agency Management: Monitor & guide external collection agent in order to achieve set target.
∎ Ensure professional call quality by call monitoring, arranging sharing sessions. • Conduct meeting with delinquent customers to settle the overdue and resolve their critical issues. Arrange physical visit to delinquent customer and attend with team during visit. Provide collection feedback to credit underwriting team in order to manage credit risk to ensure high quality asset.
∎ Month wise strategy planning based on portfolio and other associated factors. • Develop and Introduces innovative collection policies & processes to improve quality of portfolio & collection team. Ensure collection initiatives & strategies as per respective bucket's action plan & policy.
∎ Interact & communicate with Bangladesh Bank to provide reply against their various queries regarding the bank customers. Maintain a strong working relationship with other cross-functional department.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 4 Oct 2021

Company Information:
∎ 28 Sep 2021
∎ The City Bank Limited
∎ Address : City Bank Center, Avenue 136 (Level 4), Gulshan 2, Dhaka.
∎ Web : www.thecitybank.com

Category: Bank/Non-Bank Fin. Institution

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