Application Support Engineer, Cargo & PSS-Systems

Job Description

Title: Application Support Engineer, Cargo & PSS-Systems

Company Name: US-Bangla Airlines

Vacancy: 3

Age: 21 to 28 years

Location: Anywhere in Bangladesh

Minimum Salary: Negotiable

Experience:
∎ 2 to 3 years
∎ The applicants should have experience in the following business area(s):Software Company, Computer Hardware/Network Companies
∎ Freshers are also encouraged to apply.

Published: 5 Mar 2024

Education:
∎ Bachelor of Science (BSc) in Computer Engineering

Requirements:

Additional Requirements:
∎ Age 21 to 28 years

Responsibilities & Context:
∎ Provide application end-user support
∎ Manage application end-user business-unit wise access rights
∎ Provide IT assistance to airline reservation, sales, cargo sales & operations and revenue management & revenue accounts application
∎ Ensure IT support to Airline Departure Control System (DCS) related software
∎ Consistently monitor application accessing network and system performance
∎ Troubleshoot system errors and optimize end-users’ system accessing experience
∎ Communicate and follow-up the system incidents to helpdesk team through email and skype
∎ Provide hardware and printer configuration support to the users at airport
∎ Ensure Mobile app & Online Travel Agency (OTA) technological support for smooth operation
∎ Provide training to the existing and new system-end users
∎ Prepare a performance report on weekly basis
∎ Provide application end-user support
∎ Manage application end-user business-unit wise access rights
∎ Provide IT assistance to airline reservation, sales, cargo sales & operations and revenue management & revenue accounts application
∎ Ensure IT support to Airline Departure Control System (DCS) related software
∎ Consistently monitor application accessing network and system performance
∎ Troubleshoot system errors and optimize end-users’ system accessing experience
∎ Communicate and follow-up the system incidents to helpdesk team through email and skype
∎ Provide hardware and printer configuration support to the users at airport
∎ Ensure Mobile app & Online Travel Agency (OTA) technological support for smooth operation
∎ Provide training to the existing and new system-end users
∎ Prepare a performance report on weekly basis

Skills & Expertise:

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Male

Job Location: Anywhere in Bangladesh

Company Information:
∎ US-Bangla Airlines
∎ 7th Floor, House: 01, Road: 01, Sector: 01, Uttara, Dhaka-1230

Address::
∎ 7th Floor, House: 01, Road: 01, Sector: 01, Uttara, Dhaka-1230

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 20 Mar 2024

Category: IT/Telecommunication