Air Tickets & Reservation Officer

Job Description

Title: Air Tickets & Reservation Officer

Company Name: Dream Life Travels

Vacancy: 2

Age: Na

Job Location: Dhaka (Uttara Sector 7)

Salary: Negotiable

Experience:

• 3 to 4 years
• Freshers are also encouraged to apply.

• Bachelor/Honors
• HSC

• 3 to 4 years
• Freshers are also encouraged to apply.

• Sell Tickets and Reservation.

• Market Visit, client hunt, creating market opportunity.

• Monitor & follow-up the individual, monthly, quarterly and yearly sales target. 

• Provide periodic air product training to Sales Department to minimize internal administrative errors and to ensure their communication with guests is as accurate as possible.

• Participate in post tour review meetings.

• Maintain all ARC and IATA accreditation documents to stay compliant.·        

• Relationship Maintain with Airlines & GDS personnel.·         Provide necessary support to Visa & Package tour Processing Sector.

• Dealing with customer complaints and requests effectively and courteously, providing or seeking solutions as quickly as possible.

• Must remain updated on Airline/ Travel notices and circulars and update the reservation team, sales team, and others accordingly.

• All other duties as directed by the Higher Management.·         Produce monthly P&L report, schedule of deposits & other KPI’s as required relating to department activity.   

• Sorting out issues that may increase bookings or reservations. 

• Report to: Operations Manager.