Job Description
Title: Air Ticketing and Reservation Executive
Company Name: VISA HUB BANGLADESH LTD
Vacancy: 3
Age: at least 23 years
Location: Dhaka (DOHS Banani)
Salary: Negotiable
Experience:
∎ At least 2 years
∎ The applicants should have experience in the following business area(s):Embassies/Foreign Consulate, Consulting Firms, Airline, Travel Agent, Tour Operator, Immigration/Visa Processing, Transport Service, Travel Startup
Published: 10 Aug 2024
Education:
∎ Bachelor/Honors
Requirements:
Additional Requirements:
∎ Age at least 23 years
Responsibilities & Context:
∎ We are looking for an energetic, target oriented and well qualified travel enthusiast to join our team and support the day-to-day activities of the ticketing and visa processing.
∎ To succeed in this role, you must be skilled at building and maintaining relationships with airlines, clients and work to provide exceptional customer service to the clients.
∎ You will assume different roles at times, as a project coordinator, critical/creative thinker, storyteller, and communication expert.
∎ You will have a creative flair and will be able to effectively communicate with clients to understand the delicate needs of our premium client segment, and accordingly find the best travel .arrangements for clients.
∎ Airline Ticketing & reservation (Domestic & International).Creating PNR, Issuing and Reissuing Tickets using GDS (Sabre, Galileo & Othres), Fare computation, Product knowledge, Customer Service, Processes cancellations and modifications of reservations.
∎ Dealing with customer complaints and requests effectively and courteously.
∎ Upselling by informing customers of additional services or special packages, such as Hajj package, Umrah package, tours & travels package, or upgraded seats/accommodations.
∎ Making invoices & maintain ticketing and visa-related accounts.
∎ Manage corporate clients through emails/text and other ways of communication.
∎ Must remain updated on Airline/ Travel notices and circulars and update the reservation team, sales team, and others accordingly.
∎ Must have knowledge of Airlines terms and conditions and ADM/ ACM policies.
∎ Having experience on group ticket arrangement is advantageous.
∎ Experience of handing IATA is a must.Any other duties assigned by the Management.
∎ Good relationship with Local and Foreign Airlines in Bangladesh
∎ Job Context
∎ We are looking for an energetic, target oriented and well qualified travel enthusiast to join our team and support the day-to-day activities of the ticketing and visa processing.
∎ To succeed in this role, you must be skilled at building and maintaining relationships with airlines, clients and work to provide exceptional customer service to the clients.
∎ You will assume different roles at times, as a project coordinator, critical/creative thinker, storyteller, and communication expert.
∎ You will have a creative flair and will be able to effectively communicate with clients to understand the delicate needs of our premium client segment, and accordingly find the best travel .arrangements for clients.
∎ Job Responsibilities
∎ Airline Ticketing & reservation (Domestic & International).Creating PNR, Issuing and Reissuing Tickets using GDS (Sabre, Galileo & Othres), Fare computation, Product knowledge, Customer Service, Processes cancellations and modifications of reservations.
∎ Dealing with customer complaints and requests effectively and courteously.
∎ Upselling by informing customers of additional services or special packages, such as Hajj package, Umrah package, tours & travels package, or upgraded seats/accommodations.
∎ Making invoices & maintain ticketing and visa-related accounts.
∎ Manage corporate clients through emails/text and other ways of communication.
∎ Must remain updated on Airline/ Travel notices and circulars and update the reservation team, sales team, and others accordingly.
∎ Must have knowledge of Airlines terms and conditions and ADM/ ACM policies.
∎ Having experience on group ticket arrangement is advantageous.
∎ Experience of handing IATA is a must.Any other duties assigned by the Management.
∎ Good relationship with Local and Foreign Airlines in Bangladesh
Skills & Expertise:
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka (DOHS Banani)
Company Information:
∎ VISA HUB BANGLADESH LTD
∎ House: 57, Road: 05, DOHS, Banani, Cantonment, Dhaka- 1206, Bangaldesh.
∎ Travel & Tourism, Airlines Ticketing and Reservation Services.
Address::
∎ House: 57, Road: 05, DOHS, Banani, Cantonment, Dhaka- 1206, Bangaldesh.
∎ Travel & Tourism, Airlines Ticketing and Reservation Services.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 20 Aug 2024
Category: Hospitality/ Travel/ Tourism
