Customer Service Officer

Job Description

Title: Customer Service Officer

Company Name: VISA HUB BANGLADESH LTD

Vacancy: 2

Age: 18 to 27 years

Job Location: Dhaka (Uttara Sector 3)

Salary: Tk. 15000 - 16000 (Monthly)

Experience:

  • 1 to 2 years
  • The applicants should have experience in the following business area(s): Immigration/Visa Processing


Published: 2026-01-11

Application Deadline: 2026-01-21

Education:
    • Higher Secondary
    • Bachelor/Honors
    • Bachelor/Honors


Requirements:
  • 1 to 2 years
  • The applicants should have experience in the following business area(s): Immigration/Visa Processing


Skills Required: Call Support,Client Service,Communication,MS Office

Additional Requirements:
  • Age 18 to 27 years
  • Only Male
  • 0–2 years (Freshers are encouraged to apply).
  • Strong communication and interpersonal skills.
  • Basic computer proficiency (MS Office, email).
  • Ability to work under pressure with a positive attitude.


Responsibilities & Context:

Job Responsibilities:

  • Handle customer inquiries through phone, email, and in-person communication.

  • Provide basic guidance and information on visa processes and requirements.

  • Maintain positive relationships with clients and ensure customer satisfaction.

  • Prepare and maintain accurate records of customer interactions and transactions.

  • Coordinate with internal departments to resolve customer issues efficiently.

Requirements:

  • Strong communication and interpersonal skills.

  • Basic knowledge of visa procedures and documentation.

  • Ability to handle multiple tasks and resolve problems efficiently.

  • Prior experience in customer service is a plus.

  • Proficiency in Microsoft Office and basic computer skills.



Job Other Benifits:
  • T/A,Mobile bill,Performance bonus
  • Salary Review: Half Yearly
  • Festival Bonus: 2
  • As per company policy.



Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Only Male can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Hospitality/ Travel/ Tourism

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