Air Ticketing and Reservation Executive
Job Description
Title: Air Ticketing and Reservation Executive
Company Name: Shopno Tour
Vacancy: 10
Job Location: Dhaka (Gulshan)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
∎ Bachelor degree in any discipline
∎ Travel & Tourism Diploma
∎ University of Dhaka students will get preference
∎ Preferred Professional Certification: Travels and Tourism, IATA
∎ Training/Trade Course: Travel, Ticketing
∎ Skills Required: Air Ticketing and Visa processing, flight booking
∎ Skills Required: Computer skill, English Language, Gelileo, Visa Processing
Job Context:
∎ We are looking for an energetic, target oriented and well qualified travel enthusiast to join our team and support the day-to-day activities of the ticketing and visa processing.
∎ To succeed in this role, you must be skilled at building and maintaining relationships with airlines, clients and work to provide exceptional customer service to the clients. You will assume different roles at times, as a project coordinator, critical/creative thinker, storyteller, and communication expert.
∎ You will have a creative flair and will be able to effectively communicate with clients to understand the delicate needs of our premium client segment, and accordingly find the best travel arrangements for clients
Job Responsibilities:
∎ Airline Ticketing & reservation (Domestic & International).
∎ Creating PNR, Issuing and Reissuing Tickets using GDS (Sabre, Galileo & Othres), Fare computation, Product knowledge, Customer Service, Processes cancellations and modifications of reservations.
∎ Dealing with customer complaints and requests effectively and courteously.
∎ Upselling by informing customers of additional services or special packages, such as Hajj package, Umrah package, tours & travels package, or upgraded seats/accommodations.
∎ Making invoices & maintain ticketing and visa-related accounts.
∎ Manage corporate clients through emails/text and other ways of communication.
∎ Must remain updated on Airline/ Travel notices and circulars and update the reservation team, sales team, and others accordingly.
∎ Must have knowledge of Airlines terms and conditions and ADM/ ACM policies.
∎ Having experience on group ticket arrangement is advantageous.
∎ Experience of handing IATA is a must.
∎ Any other duties assigned by the Management.
∎ Good relationship with Local and Foreign Airlines in Bangladesh
Additional Requirements:
∎ Age 22 to 35 years
∎ Both males and females are allowed to apply
∎ Good Communication Skill
Salary:
∎ Negotiable
∎ Negotiable
Incentives
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 10 Feb 2023
Company Information:
∎ 1 Feb 2023
∎ Shopno Tour
∎ Address : Green Square, House: 1/B (Level 2A-3A & 3B)
Road: 8, Gulshan-1, Dhaka-1212
Category: Hospitality/ Travel/ Tourism
:
Source: bdjobs.com
Deadline Expired on 10th Feb 2023
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