Admin & Customer Care

Job Description

Title: Admin & Customer Care

Company Name: Victoria Furniture Ltd.

Vacancy: --

Age: At least 22 years

Job Location: Cumilla

Salary: Negotiable

Experience:

• At least 1 years
• The applicants should have experience in the following business area(s): Furniture Manufacturer

• Bachelor of Business Administration (BBA)
• Masters

• At least 1 years
• The applicants should have experience in the following business area(s): Furniture Manufacturer

• Age At least 22 years
• Only Female

VICTORIA FURNITURE LIMITED is a leading provider of high-quality furniture solutions for businesses and organizations. We are committed to delivering exceptional products and services that enhance workspace environments. Join our dynamic team and contribute to our mission of creating inspiring spaces.

Job Responsibilities:

• Serve as the first point of contact for customers, addressing inquiries via phone, email, and in person.

• Provide information about products, services, and order status, ensuring a positive customer experience.

• Manage administrative tasks, including scheduling appointments, maintaining records, and processing orders.

• Assist in resolving customer complaints and issues in a timely and professional manner.

• Collaborate with sales and production teams to ensure seamless order fulfillment.

• Maintain and update customer databases and filing systems.

• Support marketing initiatives by managing social media and customer communications.

• Perform other administrative duties as needed to support the team.