ADC Operations Team Leader (FAVP/ SPO)

Job Description

Title: ADC Operations Team Leader (FAVP/ SPO)

Company Name: Community Bank Bangladesh Ltd.

Vacancy: Not specific

Job Location: Dhaka (Gulshan)

Employment Status: Full-time

Educational Requirements:
∎ Master's in Business, Economics, Bank Management or any other relevant subject from reputed university having no third class/ division.

Experience Requirements:
∎ At least 6 year(s)

Job Responsibilities:
∎ Over all monitor of ATM in terms of risk management, security, and business priority setting
∎ ATM operation, Debit card service and dispute management - NPSB & Q-Cash network management
∎ Settlement, Reconciliation, & Dispute resolution
∎ Regular Reporting such as ATM Transactions Report, Potential Loss Report, Up/Down time Report, FLM, KRI and other regular reporting
∎ Communication with IT division and branches
∎ Coordinating Trouble shooting through ATM vendors and IT division
∎ Debit Card issuance and personalization monitoring

Additional Requirements:
∎ Master's in Business, Economics, Bank Management or any other relevant subject from reputed university having no third class/division.
∎ Candidates must have IT related knowledge and ability to operate Core banking software (CBS) and Card Management Systems (CMS). Working experience in Finacle will be given preference.
∎ Extensive travel will be required across the country for ATM related operations
∎ Smart, Team player, paired with agile mindset and can-do attitude.
∎ Excellent presentation & communication skills
∎ Excellent skills in MS Office, Project Management

Salary: Negotiable

Application Deadline: July 31, 2019

Company Information:
∎ Community Bank Bangladesh Ltd.

Category: Bank/Non-Bank Fin. Institution

Read Before Apply: No hard copy of application will be accepted.