Zonal In-charge - Branch Operation

Job Description

Title: Zonal In-charge - Branch Operation

Company Name: Neways International Company Limited

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Master of Business Administration (MBA) in Tourism and Hospitality Management.

Experience Requirements:
∎ At most 5 year(s)

Job Responsibilities:
∎ Identify current and potential sales opportunities for Super Home.
∎ Ensuring all operational aspects of the branch, which include housekeeping, food quality, daily billings and payments, booking information, and customer support
∎ Handle various types of complaints, resolve disputes, and address grievances and conflicts.
∎ Supervising staff levels to ensure that guest service, operational needs and financial objectives are met.
∎ Trained the front desk team to operate, manage, and monitor services smoothly.
∎ Ensuring effective communication between the operations team and the sales team.
∎ Provide exceptional service that goes above and beyond to ensure customer satisfaction and loyalty.
∎ Maximizing the company's revenue by ensuring guest satisfaction and encouraging repeat bookings.
∎ Maintain cordial relationships with the commercial clients.
∎ Responsible for boosting sales, enhancing customer satisfaction through excellent service, and ensuring the cleanliness and tidiness of the branch.
∎ Responsible for overseeing the budget of the designated zone, including resource allocation, cost control, and meeting financial targets.
∎ Always keep an eye on the market conditions and trends in the designated area.
∎ As a Zonal In-charge, it is crucial to facilitate effective communication between upper management and the teams under your supervision.
∎ The zonal In-charge must possess strong problem-solving and decision-making skills, as they may face a variety of challenges within their zone and must promptly find effective solutions.

Additional Requirements:
∎ Age at most 38 years
∎ Only males are allowed to apply
∎ Applicants must have good English efficiency.
∎ Applicants must have good knowledge of M.S Office (Especially M.S Excel).
∎ Should have experience in Hospitality related Software.

Salary: Negotiable

Compensation & Other Benefits:
∎ T/A, Mobile bill, Performance bonus
∎ Salary Review: Yearly
∎ Lunch Facilities: Full Subsidize
∎ 8 Hours duty (Break 1 Hour).
∎ Weekly 1 day off and all govt. holiday.
∎ Free accommodation facilities with AC Room.
∎ Free food facilities (Breakfast, Lunch and Dinner).

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 22 Dec 2023

Company Information:
∎ 5 Dec 2023
∎ Neways International Company Limited
∎ Address : House# 2/KA/10 Mymensingh Road, Shahbag, Dhaka-1000
∎ Business : Neways International Company Limited have a great mission to solve the big problems of the society. Now the company is working on“Super Hostel BD”project to solve the bachelor living problem in Dhaka city.
Our mission is to increase the value of our service and minimize the cost for the bachelor to survive in this one of the most expensive city.
Neways has a great Vision, to reach the 100% efficiency of service by utilizing it in a multifunctional ways.
Neways wants to work for the society to solve the problem. Our recent target is 100 branch in Dhaka City by establishing this 100 branch, we might solve three major problems for example: the traffic problem, bachelor living problem and employment opportunity problems. For more details please visit- https://www.facebook.com/newaysinternational, https://www.facebook.com/superhomeforbachelor

Category: Hospitality/ Travel/ Tourism

: If you have already applied, there is no need to apply again.

Source: bdjobs.com

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