Young Professionals - IT
Job Description
Title: Young Professionals - IT
Company Name: HELVETAS Swiss Intercooperation Bangladesh
Vacancy: 01
Age: at most 32 years
Location: Dhaka
Experience:
∎ 1 to 2 years
Published: 13 Dec 2024
Requirements:
Additional Requirements:
∎ Age at most 32 years
∎ At least one to two years of experience in the information technology field is preferred.
∎ Good understanding of basic computer hardware and software applications.
∎ Well-versed in Microsoft Operating systems and Office 365 applications: Outlook, Word, Excel, PowerPoint, OneDrive, Microsoft Teams.
∎ Good understanding of computer networks.
∎ Strong problem-solving skills and a willingness to learn about IT.
∎ Effective communication and interpersonal skills.
∎ Ability to work both independently and as part of a team.
Responsibilities & Context:
∎ Operating System (OS) installation and basic setup and synch with organization domain.
∎ First-level support for LAN connectivity and Wi-Fi network and problem escalation.
∎ Checking LAN and PBX connectivity points for users in case of failure and applying troubleshooting.
∎ Support to keep track of project IT assets.
∎ Provide first-level support for hardware and software issues for office and field staff.
∎ Providing support in case of printing interruptions due to system error.
∎ Basic Online collaboration tools and application support.
∎ Support to arrange IT resources(project) at the venue during the workshop.
∎ Provide technical assistance during meetings or virtual events.
∎ Support to configure email or other required apps on smartphones.
∎ Support to install and configuring online collaboration apps on smartphones (Microsoft Teams, skype for business, zoom, OneDrive).
∎ Support to country office finance and administration unit for digitizing paper documents.
∎ Participate in new IT system tests introduced in the organization and prepare reports as required.
∎ Provide support to migrate user laptops to Microsoft Entra ID.
∎ Any IT-relevant task as assigned by the management.
∎ Helvetas Bangladesh is looking for Young Professionals to ensure IT support under the close supervision and mentoring of a Senior IT Manager. This position will also assist in the implementation of various digital initiatives and support the organisation's efforts to achieve its development goals. This position is based in the Dhaka Country office with field visits if required.
∎ Job responsibility includes:
∎ Operating System (OS) installation and basic setup and synch with organization domain.
∎ First-level support for LAN connectivity and Wi-Fi network and problem escalation.
∎ Checking LAN and PBX connectivity points for users in case of failure and applying troubleshooting.
∎ Support to keep track of project IT assets.
∎ Provide first-level support for hardware and software issues for office and field staff.
∎ Providing support in case of printing interruptions due to system error.
∎ Basic Online collaboration tools and application support.
∎ Support to arrange IT resources(project) at the venue during the workshop.
∎ Provide technical assistance during meetings or virtual events.
∎ Support to configure email or other required apps on smartphones.
∎ Support to install and configuring online collaboration apps on smartphones (Microsoft Teams, skype for business, zoom, OneDrive).
∎ Support to country office finance and administration unit for digitizing paper documents.
∎ Participate in new IT system tests introduced in the organization and prepare reports as required.
∎ Provide support to migrate user laptops to Microsoft Entra ID.
∎ Any IT-relevant task as assigned by the management.
Skills & Expertise:
Compensation & Other Benefits:
∎ Helvetas offers very competative monthly allowance with consolidated amount in BDT. Other benifits includes Helvetas public holidays, 2 days of the weekend, paid annual leave of 25 days and 15 days of sick leave.
Workplace:
∎ Work at office
Employment Status: Internship
Job Location: Dhaka
Job Highlights:
∎ This is an excellent opportunity to learn, grow and have exposure to build a career in IT function in an INGO.
Read Before Apply:
Interested candidates are invited to submit their updated resume along with a motivational letter detailing their relevant experience and motivation for the role.
Please apply online at https://career.helvetasbd.org/home/#divJobs by 15 December 2024.
Hard copies or other forms of application will not be accepted.
Only shortlisted candidates will be contacted for further steps.
We encourage early applications as interviews will be conducted on a rolling basis.
Company Information:
∎ HELVETAS Swiss Intercooperation Bangladesh
∎ House 30 CWN (A), Road 42/43, Gulshan - 2, Dhaka - 1212
∎ Helvetas Bangladesh is part of a network of independent development organizations. With head offices in Switzerland, Germany and the USA, Helvetas is working in 29 countries in Africa, Asia, Latin America and Eastern Europe. We bring about real change in the lives of over three million disadvantaged people every year. We implement development projects in the areas of water and sanitation, agriculture and nutrition, education, economic development, democracy and peace, and climate and the environment. Helvetas also provides emergency response after disasters.
Address::
∎ House 30 CWN (A), Road 42/43, Gulshan - 2, Dhaka - 1212
∎ Helvetas Bangladesh is part of a network of independent development organizations. With head offices in Switzerland, Germany and the USA, Helvetas is working in 29 countries in Africa, Asia, Latin America and Eastern Europe. We bring about real change in the lives of over three million disadvantaged people every year. We implement development projects in the areas of water and sanitation, agriculture and nutrition, education, economic development, democracy and peace, and climate and the environment. Helvetas also provides emergency response after disasters.
Application Deadline: 15 Dec 2024
Category: IT/Telecommunication
