Ticket Booking & Customer Service Agent (GDS knowledge mandatory)
Job Description
Title: Ticket Booking & Customer Service Agent (GDS knowledge mandatory)
Company Name: InfoTitan Limited
Vacancy: 2
Job Location: Dhaka
Employment Status: Full-time, Part-time, Contractual
Educational Requirements:
∎ Bachelor of Arts (BA) in Tourism
∎ Tourism and Hospitality
∎ Bangladesh University of Professionals,North South University,Ahsanullah University of Science and Technology,American International University Bangladesh,BRAC University students will get preference
∎ Preferred Professional Certification: NA
∎ Training/Trade Course: Amadeus,Sabre,GDS
∎ Skills Required: Amadeus, GDS, GDS SYSTEM
Experience Requirements:
∎ 1 to 5 year(s)
∎ The applicants should have experience in the following area(s):
Air Ticketing, Tour and Travel Agency, Amadeus, Galileo, GDS, GDS SYSTEM, Sabre
∎ The applicants should have experience in the following business area(s):
Travel Agent, Tour Operator, Airline
∎ Freshers are also encouraged to apply.
Job Responsibilities:
∎ - Candidates with experience of working with GDS platforms (Sabre, Amadeus, Galileo) are only to apply
∎ - Handling incoming customer calls for client's business
∎ - Excellent at dealing with clients over phone and providing necessary information to ensure customer satisfaction
∎ - Listen and understand customer query and provide quick support on the required topic
∎ - Fast learning capability in working with information systems
∎ - Outgoing sales call generation and closing sales, as well as feedback collection through outgoing calls.
∎ - Fluent English-speaking ability to deal with foreign clients
∎ - Coordinating and resolving critical issues by coordinating with concerned teams
∎ - Knowledge about GDS platforms will be considered a must.
Additional Requirements:
∎ Age 21 to 40 years
∎ Good spoken English
∎ Experience of client Handling
Salary:
∎ Tk. 10000 - 18000 (Monthly)
∎ Agent will get salary on a monthly basis.
Compensation & Other Benefits:
∎ Festival Bonus: 2
∎ Good work enviroment
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 15 Sep 2021
Company Information:
∎ 20 Aug 2021
∎ InfoTitan Limited
∎ Address : Level-10, Alauddin Tower, House-17, Road No. 113/A, Gulshan-2, Dhaka 1212
∎ Web : www.infotitanbd.com
Category: Hospitality/ Travel/ Tourism
: GDS knowledge is mandatory.
