Job Description
Title: Telesales Representative
Company Name: AyyKori Digital Ltd.
Vacancy: 06
Location: Dhaka (Gulshan)
Minimum Salary: Negotiable
Published: 22 Aug 2024
Education:
∎ HSC, Bachelor/Honors
Requirements:
Additional Requirements:
∎ Currently enrolled in a university or pursuing a bachelor's degree program (or equivalent work experience)
∎ Previous customer service experience will be preferred.3. Excellent verbal and written communication skills.
∎ Strong problem-solving abilities and a proactive approach to handling customer concerns.
∎ Proficiency in using customer service tools.
∎ Ability to multitask and prioritize in a fast-paced environment.
∎ Exceptional interpersonal skills and a customer-centric mindset.
∎ Eagerness to learn and adapt to new technologies and procedures.
∎ Fluent level of both spoken and written English & Bengali.
∎ Currently enrolled in a university or pursuing a bachelor's degree program (or equivalent work experience)
∎ Previous customer service experience will be preferred.3. Excellent verbal and written communication skills.
∎ Strong problem-solving abilities and a proactive approach to handling customer concerns.
∎ Proficiency in using customer service tools.
∎ Ability to multitask and prioritize in a fast-paced environment.
∎ Exceptional interpersonal skills and a customer-centric mindset.
∎ Eagerness to learn and adapt to new technologies and procedures.
∎ Fluent level of both spoken and written English & Bengali.
Responsibilities & Context:
∎ Maintaining contact with customers regularly through call,email,sms.
∎ Handling customer inquiries and providing appropriate solutions or alternatives within a timely manner.
∎ Maintaining a high level of professionalism and empathy when interacting with customers.
∎ Collaborating with other departments to address customer needs and provide comprehensive solutions.
∎ Identifying and escalating priority issues to the appropriate channels.
∎ Assisting in maintaining accurate records and documentation of customer interactions.
∎ Contribution to the improvement of customer service processes by providing feedback and suggestions.
∎ 𝐀𝐩𝐩𝐥𝐢𝐜𝐚𝐭𝐢𝐨𝐧 𝐏𝐫𝐨𝐜𝐞𝐝𝐮𝐫𝐞: https://forms.gle/DxAghrJNwsvdX9Q5A
∎ 𝐉𝐨𝐛 𝐃𝐞𝐬𝐜𝐫𝐢𝐩𝐭𝐢𝐨𝐧𝐬:
∎ Maintaining contact with customers regularly through call,email,sms.
∎ Handling customer inquiries and providing appropriate solutions or alternatives within a timely manner.
∎ Maintaining a high level of professionalism and empathy when interacting with customers.
∎ Collaborating with other departments to address customer needs and provide comprehensive solutions.
∎ Identifying and escalating priority issues to the appropriate channels.
∎ Assisting in maintaining accurate records and documentation of customer interactions.
∎ Contribution to the improvement of customer service processes by providing feedback and suggestions.
Skills & Expertise:
Workplace:
∎ Work at office
Employment Status: Part Time
Job Location: Dhaka (Gulshan)
Company Information:
∎ AyyKori Digital Ltd.
∎ Ta-39/1, Hasna Monjil, Gulshan-Badda Link Road, Dhaka-1212
∎ AyyKori, an exceptional company recognised as one of the top 10 startups in BIG 2023 and honored with the CYE award. Our journey is powered by innovation and backed by famous international VCs, offering you a unique chance to thrive in the future of consumer tech. Be part of this exciting space ship of the future and tap into unparalleled learning opportunities from industry leaders. If you`re ready to shape the future of online shopping and grow your career alongside the best, apply now and embark on this extraordinary adventure with AyyKori. Your future awaits!
Address::
∎ Ta-39/1, Hasna Monjil, Gulshan-Badda Link Road, Dhaka-1212
∎ AyyKori, an exceptional company recognised as one of the top 10 startups in BIG 2023 and honored with the CYE award. Our journey is powered by innovation and backed by famous international VCs, offering you a unique chance to thrive in the future of consumer tech. Be part of this exciting space ship of the future and tap into unparalleled learning opportunities from industry leaders. If you`re ready to shape the future of online shopping and grow your career alongside the best, apply now and embark on this extraordinary adventure with AyyKori. Your future awaits!
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 21 Sep 2024
Category: IT/Telecommunication
