Telemarketing Officer (Female)

Job Description

Title: Telemarketing Officer (Female)

Company Name: Sarker Water Solution

Vacancy: --

Age: 18 to 30 years

Job Location: Dhaka (Mirpur)

Salary: Tk. 12000 - 15000 (Monthly)

Experience:

• 1 to 2 years
• The applicants should have experience in the following business area(s): Wholesale, Trading or Export/Import

• HSC
• Bachelor of Business Administration (BBA)

• 1 to 2 years
• The applicants should have experience in the following business area(s): Wholesale, Trading or Export/Import

• Age 18 to 30 years
• Only Female

• Must have excellent communication skills in English and Bangla.
• Proven experience in a call center environment or customer service role.
• Strong knowledge about universities, courses, admission processes, and academic programs.
• Must have communication and negotiation skills.Good presentation skills.
• Proficiency in MS Office applications (Word, Excel).
• Ability to work flexible hours, including weekends and evenings.
• Prior experience in a similar role will be an advantage.

We are seeking a dynamic and enthusiastic Telemarketing Officer with excellent communication skills and a passion for providing exceptional student service. The ideal candidate will have a good knowledge about universities and be able to handle both outbound and inbound calls effectively.

• Handle inbound and outbound calls professionally and courteously.Assist callers with inquiries, application processes, and other related queries.
• Document all call information according to standard operating procedures.
• Follow up on leads and ensure timely resolution of issues.Collaborate with team members to achieve targets and objectives.
• Adhere to call center policies and procedures at all times.Continuously update knowledge of university programs, admission requirements, and related information.
• Perform other duties as assigned by the supervisor.

• Performance bonus
• Festival Bonus: 2