Tele Marketing (Team Leader)
Job Description
Title: Tele Marketing (Team Leader)
Company Name: bdproperty.com
Vacancy: 1
Job Location: Anywhere in Bangladesh
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline, Masters degree in any discipline
∎ Skills Required: Customer relationship, Customer Service, Real Estate Sales, Team Leader (Sales), Tele Marketing
Experience Requirements:
∎ 3 to 5 year(s)
∎ The applicants should have experience in the following area(s):
Real Estate Sector and Telemarketing Job Experience., Tele Marketing
Job Responsibilities:
∎ Building and maintaining profitable relationships with key customers.
∎ Resolving customer complaints quickly and efficiently.
∎ Keeping customers updated on the latest products in order to increase sales.
∎ Meeting with managers in the organization to plan strategically.
∎ Understanding key customer individual needs and addressing these.
∎ Always strive towards meeting sales target.
∎ Keep an updated customer database.
∎ Perform any other related jobs assigned by the management as and when required.
∎ Deliver extraordinary customer care by responding to questions concerning customer accounts for different services spanning across Consumer segment & Corporate segment in a fast paced, structured customer care environment.
∎ Process card applications in a timely and comprehensive manner to ensure customer satisfaction with Inbound and Outbound calling.
∎ Highlight issues through feedback and recommend changes in workflows, procedures and service levels to meet customer needs and to ensure quality service at all times.
∎ Grow and nurture customer relationships on every interaction that results in measurable Customer value.
∎ Document necessary account information and offer custom solutions that benefit the customer.
∎ Deliver extraordinary results measured by customer satisfaction, effectiveness, efficiency and quality.
∎ Balance customer interests with the interests of bdproperty.
∎ Deliver Employees, Customers and Shareholder metrics as per goals.
∎ Resolve all customer queries and follow established problem ticket recording procedures as appropriate.
∎ Gather relevant information from customers as required and update it accurately to facilitate the decision making process.
∎ Supervise the tele-sales team and report to the management on daily, weekly and monthly basis.
Additional Requirements:
∎ Age 25 to 30 years
∎ Only females are allowed to apply
∎ The incumbent should have experience in leading call center/ tele marketing team preferably in real estate sector.
Salary: Negotiable
Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ As per company policy
Application Deadline: 24 Dec 2020
Company Information:
∎ 15 Dec 2020
∎ bdproperty.com
∎ Address : House #20, Road #03Nikunja-01, Dhaka-1229
∎ Web : bdproperty.com
∎ Business : Real estate property business through online & offline.
Category: Marketing/Sales
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