Title: Technical Writer
Company Name: Technext Limited
Job Location: Dhaka
Employment Status: Full-time
∎ Bachelor degree in any discipline
∎ The applicants should have experience in the following area(s): Computer skill
∎ Freshers are also encouraged to apply.
∎ Determine the clearest and most logical way to present information for the greatest reader comprehension.
∎ Generate innovative ideas for content and workflow solutions.
∎ Analyse information required for the development or update of policy, procedure and form documentation.
∎ Review and/or copyedit content developed by other members of the team.
∎ Evaluate current content and develop innovative approaches for improvement.
∎ Assist management in creating training materials on troubleshooting and usage.
∎ Help technical support engineers to provide accurate feedback to customers and prepare accurate reports promptly.
∎ Support to follow up with clients to make sure their workflows are functioning properly after troubleshooting.
∎ Refer to internal databases or external resources to provide accurate tech solutions.
∎ Properly escalate unresolved issues to appropriate internal teams (e.g. software developers).
∎ Help the Support team to resolve complex problems, interact with clients through video calls, phone, emails or chats and provide unambiguously written instructions and technical guidelines
∎ Age 20 to 35 years
∎ Both males and females are allowed to apply
∎ Person with disability are encouraged to apply
∎ Tk. 16000 - 24000 (Monthly)
∎ Based on experience
Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 20 Dec 2021
∎ 5 Dec 2021
∎ Technext Limited
∎ Address : Dhaka Office - 2nd Floor, 1/C, Road 1, Shymoli Sylhet Office - 5th Floor, Elegant Shopping Mall, Zindabazar
∎ Web : http://technext.it/
∎ Business : Technext Limited is an award-winning software company. Founded in April 2012, it has completed 150+ projects for clients in 24 countries. It was the champion as a company in Web Application Development and Runners-up in Mobile Application Development track in BASIS Code Warriors Challenge 2015.
The company has a friendly work environment. At Technext, people come first, then products/clients, and lastly the profit. It has a diverse team working on different projects. The team is always open to your feedback. The company has the core value of learning new things and encourages you to enjoy the work-life balance.
So if you are ready to advance your career and grow with us, apply today.