Job Description
Title: Technical Support Specialist
Company Name: Softifybd Limited
Vacancy: 2
Age: 25 to 40 years
Location: Narayanganj
Salary: Negotiable
Experience:
∎ At least 2 years
∎ The applicants should have experience in the following business area(s):Telecommunication, Software Company, IT Enabled Service
Published: 20 Jan 2025
Education:
∎ Bachelor of Science (BSc)
Requirements:
Additional Requirements:
∎ Age 25 to 40 years
Responsibilities & Context:
∎ Answering calls and providing information about our products and services.
∎ Respond promptly to customer inquiries to handle and resolve customer complaints.
∎ Communicate with clients throughout the implementation project life cycle.
∎ Report enhancement requests and bugs on behalf of the client. Develop and conduct training programs for each client.
∎ Act as a resource to assist the project team in the product development and testing process.
∎ Follow-up on unresolved problems to respective departments for appropriate solutions.
∎ We, Softifybd Limited, a fastest growing software company looking for Technical Support Specialist whose primary responsibility will be to provide excellent client support and ensuring highest satisfaction.
Skills & Expertise:
Compensation & Other Benefits:
∎ T/A, Mobile bill, Weekly 2 holidays
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Workplace:
∎ Work from home, Work at office
Employment Status: Full Time
Job Location: Narayanganj
Read Before Apply: Please mention the name of the position in the subject line of the email.
Company Information:
∎ Softifybd Limited
Application Deadline: 31 Jan 2025
Category: IT/Telecommunication
