Technical Adviser

Job Description

Title: Technical Adviser

Company Name: Zyta Apparels Ltd

Vacancy: 01

Job Location: Anywhere in Bangladesh

Employment Status: Full-time

Educational Requirements:
∎ B.Com, B.SC, "O" Level

Experience Requirements:
∎ 6 to 7 year(s)

Job Responsibilities:
∎ Provide professional and friendly support consistently via telephone, electronic help desk, and live chat with outstanding customer service skills and a dedication to the customer service experience. Respond promptly to customer inquiries
∎ Handle and resolve customer complaints
∎ Obtain and evaluate all relevant information to handle inquiries and complaints
∎ Process support log, forms.
∎ Escalate requests and unresolved issues to the designated resource
∎ Manage customers' accounts
∎ Record details of inquiries, comments, and complaints
∎ Record details of actions taken
∎ Manage administration
∎ Communicate and coordinate with internal departments

Additional Requirements:
∎ Age 30 to 45 years
∎ Only males are allowed to apply

Salary: Negotiable

Compensation & Other Benefits:
∎ As Per Company Policy

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 29 Jan 2024

Company Information:
∎ 30 Dec 2023
∎ Zyta Apparels Ltd

Category: Garments/Textile

: Interested candidates please send your updated resume with recent passport size photograph and all academic certificates via email address