Team Leader, IT

Job Description

Title: Team Leader, IT

Company Name: Quantanite Bangladesh Limited

Vacancy: 01

Age: 23 to 30 years

Location: Dhaka (Mirpur 14)

Minimum Salary: Negotiable

Experience:
∎ 3 to 5 years
∎ The applicants should have experience in the following business area(s):ISP, Multinational Companies, Group of Companies

Published: 27 Feb 2024

Education:
∎ Bachelor of Science (BSc) in Computer Science & Engineering
∎ CCNA or ITIL
∎ CCNA or ITIL

Requirements:

Additional Requirements:
∎ Age 23 to 30 years
∎ Strong analytical and problem-solving skills, both on a proactive, planned, project basis
∎ as well as a crisis/problem recovery situation.
∎ CCNA/ITIL certification will be added advantage.
∎ Very good problem-solving experience and time savvy
∎ Should have experience on Cloud computing.
∎ Computer literacy in MS-Office (Word, excel, PPT, Visio).
∎ Experience Requirements
∎ 3+ years of experience is preferred as an IT support specialist.
∎ Experience in MNC/ Group of companies/ ISP is preferred.
∎ Knowledge of using Google Workspace
∎ Strong analytical and problem-solving skills, both on a proactive, planned, project basis
∎ as well as a crisis/problem recovery situation.
∎ CCNA/ITIL certification will be added advantage.
∎ Very good problem-solving experience and time savvy
∎ Should have experience on Cloud computing.
∎ Computer literacy in MS-Office (Word, excel, PPT, Visio).
∎ Experience Requirements
∎ 3+ years of experience is preferred as an IT support specialist.
∎ Experience in MNC/ Group of companies/ ISP is preferred.
∎ Knowledge of using Google Workspace

Responsibilities & Context:
∎ Ensure an effective, resilient and responsive IT support (Hardware, software, networking) to different operation units.
∎ Handling day to day IT related activities.Asset maintenance (laptops and other electronic devices).
∎ Maintaining records of all IT assets and allocating assets to other departments based on policies and requirement.
∎ Set up user accounts, permissions and passwords.
∎ Screen the IT Ticketing Application and provide the related solutions to the users in time with accuracy as per SLA.
∎ Identify single point of failure in network & system and ensure redundancy planning.
∎ Setting up computer OS & security measures (antivirus, firewall, active directory).
∎ Configure, implement and troubleshoot active network equipment like- switches,routers, network appliances, firewalls, Wi-FiMaintain & troubleshoot Windows server, AD, email services.
∎ Taking backup configuration of network switch, Router, Wi-Fi, Windows AD and othersystems.
∎ Ensure System/Data security and data backup, archiving, recovery based on policies.
∎ Perform IT asset & accessories audit. Preparing accurate and timely reports & proper documentationResponsible for LAN and WAN maintenance by keeping close liaison with ISP
∎ Ensure an effective, resilient and responsive IT support (Hardware, software, networking) to different operation units.
∎ Handling day to day IT related activities.Asset maintenance (laptops and other electronic devices).
∎ Maintaining records of all IT assets and allocating assets to other departments based on policies and requirement.
∎ Set up user accounts, permissions and passwords.
∎ Screen the IT Ticketing Application and provide the related solutions to the users in time with accuracy as per SLA.
∎ Identify single point of failure in network & system and ensure redundancy planning.
∎ Setting up computer OS & security measures (antivirus, firewall, active directory).
∎ Configure, implement and troubleshoot active network equipment like- switches,routers, network appliances, firewalls, Wi-FiMaintain & troubleshoot Windows server, AD, email services.
∎ Taking backup configuration of network switch, Router, Wi-Fi, Windows AD and othersystems.
∎ Ensure System/Data security and data backup, archiving, recovery based on policies.
∎ Perform IT asset & accessories audit. Preparing accurate and timely reports & proper documentationResponsible for LAN and WAN maintenance by keeping close liaison with ISP

Skills & Expertise:

Compensation & Other Benefits:
∎ Insurance, Tour allowance
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Other Benefits:
∎ At Quantanite, we ask a lot of our employees, which is why we give so much in return. In addition to your compensation, our perks include:
∎ Employee Engagement: Experience our family community and embrace our culture where we bring people together to laugh and celebrate our achievements.
∎ Professional development: We love giving back and ensure you have opportunities to grow with us and even travel on occasion.
∎ Events: Regular team and organization-wide get-togethers and events.Other benefits such as leave benefits, two weekends, festival bonuses and annual leave payments
∎ Other benefits: such as leave benefits, two weekends, festival bonuses and annual leave payments

∎ Future Development:
∎ At Quantanite, you’ll have a personal development plan to help you improve in the areas you’re looking to develop in over the coming years. Your manager will dedicate time and resources to supporting you in getting you to the next level.
∎ You’ll also have the opportunity to progress internally. As a fast growing organization, our teams are growing, and you’ll have the chance to take on more responsibility over time. So, if you’re looking for a career full of purpose and potential, we’d love to hear from you!

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka (Mirpur 14)

Company Information:
∎ Quantanite Bangladesh Limited
∎ Plol: A/5, Block: A, 9th Floor, Section: 14, Mirpur, Dhaka-1206
https://quantanite.com/

Address::
∎ Plol: A/5, Block: A, 9th Floor, Section: 14, Mirpur, Dhaka-1206
∎ https://quantanite.com/

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 28 Mar 2024

Category: IT/Telecommunication

Source: bdjobs.com

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