Support Engineer
Job Description
Title: Support Engineer
Company Name: Zara Zaman Technology Ltd.
Vacancy: Not specific
Job Location: Dhaka, Khagrachhari, Cox's Bazar (Cox's Bazar Sadar), Gazipur (Gazipur Sadar), Khulna (Khulna Sadar), Laksmipur (Raipur), Noakhali (Noakhali Sadar), Patuakhali (Patuakhali Sadar), Sylhet (Sylhet Sadar)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of Science (BSc) in CSE,ETE,EEE, Diploma in Engineering in Computer,Eletronics,Electrical
Experience Requirements:
∎ At most 1 year(s)
∎ Freshers are also encouraged to apply.
Job Responsibilities:
∎ Support Engineer will be recruited for ATM/POS/CDM/UPS/CASH SORTER Support Team, Operation & Technology Dept.
∎ Installation and set-up of ATM/POS/CDM/UPS/CASH SORTER,Problem Identification, Diagnoses, Resolution.
∎ Provide field service for customers,handle and process customer complaints and/or new requirements.
∎ Ensure faster resolution of client queries, technical analysis of clients' requirements & response to client on time regarding software enhancement fixes & disputes.
∎ Manage the software updates from principal as per requirement of the customers and maintain ATMC running smoothly through testing before implementation.
∎ Concept development, testing, product development and re engineering of existing products and services considering competitive scenario.
∎ Roster Support/ Help desk Support on 24x7x365 basis.
Additional Requirements:
∎ Age 24 to 30 years
∎ Only males are allowed to apply
∎ Above 1/2 years Experience in ATM industry or similar banking equipment industry is preferred.
∎ Outgoing & proactive personality, strong teamwork spirit & good interpersonal communication skills.
∎ Electrical, Electronics, Computer & Mechanical troubleshooting skills.
∎ Willing to work extra time as and when required.
∎ Capable to journey all over Bangladesh.
∎ Hard working, possess dedication towards the responsibilities.
∎ Ability to work under pressure.
Salary: Negotiable
Compensation & Other Benefits:
∎ T/A, Mobile bill, Tour allowance
∎ Festival bonus And others will be determined according to the company policy
Application Deadline: 20 Jul 2020
Company Information:
∎ 22 Jun 2020
∎ Zara Zaman Technology Ltd.
∎ Address : Venture Tower(7th Floor), 3 Bir Uttam, A.K Khandakar Road,Mohakhali C/S
A,Dhaka-1212
∎ Business : Zara Zaman Technology Ltd. (ZZTL) is one of the most trusted and renowned Technical solution provider in its domain, committed to providing impressive services in line with the latest technological trends. ZZTL has supported in enhancing the corporate image and branding of some of the most elite corporate organizations in Bangladesh. Customer service, high-quality and state of the art technology are given utmost priority, at here.
Category: IT/Telecommunication
