Support Agent - Helpdesk

Job Description

Title: Support Agent - Helpdesk

Company Name: Renssoft Solutions Ltd.

Vacancy: 01

Job Location: Anywhere in Bangladesh

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline (BSc in CSE is preferable)

Experience Requirements:
∎ At least 1 year(s)

Job Responsibilities:
∎ Able to work on long shift
∎ Receive inbound/outbound call
∎ Candidates have to aware of the company's services/products details
∎ Standard Bengali & English-speaking ability with clear vocal
∎ Problem solver, curious to learn and result oriented
∎ Strong analytical approach to problem-solving
∎ Must able to work under pressure
∎ Coordination & better communication skill
∎ Candidate must be able to serve from home in any circumstances

Additional Requirements:
∎ Age 22 to 29 years
∎ The applicants should have experience in the following area(s): SYSTEM, HARDWARE & NETWORK TROUBLESHOOTING
∎ The applicants should have experience in the following business area(s):
∎ COMMUNICATION WITH CLIENT, Customer Care, Customer Service
∎ Academic qualifications may relax only for the experienced candidates on relevant field
∎ Previous experience in customer support, call center role is must

Salary: Tk. 15000 - 20000 (Monthly)

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 19 Mar 2022

Company Information:
∎ 17 Feb 2022
∎ Renssoft Solutions Ltd.

Category: IT/Telecommunication

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