Sr. Executive / Executive – Client Service

Job Description

Title: Sr. Executive / Executive – Client Service

Company Name: Brandylane

Vacancy: --

Age: Na

Job Location: Dhaka (DOHS Mirpur)

Salary: Negotiable

Experience:

• At least 1 year
• The applicants should have experience in the following business area(s): Advertising Agency, Advertising Technology (AdTech) Startup

• Bachelor/Honors

• A Bachelor’s Degree in marketing, business, or a related field is preferred.

• At least 1 year
• The applicants should have experience in the following business area(s): Advertising Agency, Advertising Technology (AdTech) Startup

• Experience Level: Minimum 1 year of advertising or digital marketing agency experience

Requirements

• Proven experience in client servicing or account management within an agency environment.

• Strong communication, negotiation, and interpersonal skills.

• Ability to manage multiple clients and projects simultaneously.

• Good understanding of digital marketing, branding, and creative processes.

• Strong organizational and problem-solving skills.

Location: Level 1, House 1219, Road 10, Avenue 10, Mirpur DOHS 1216, Dhaka, Bangladesh

About Us: Brandylane is a full-service digital marketing agency committed to delivering strategic, creative, and result-oriented solutions. We believe strong client relationships are at the heart of successful campaigns.

Role Overview: We are seeking a proactive and organized Client Servicing Executive to manage client relationships and ensure seamless execution of campaigns. This role acts as a bridge between clients and internal teams to deliver projects on time and beyond expectations.

Key Responsibilities

• Act as the primary point of contact for assigned clients.

• Understand client requirements, objectives, and expectations clearly.

• Identify upselling and cross-selling opportunities

• Coordinate with creative, content, and strategy teams to execute campaigns smoothly.

• Prepare briefs, timelines, reports, and presentations for clients.

• Monitor project progress and ensure timely delivery of deliverables.

• Handle client feedback and ensure revisions are communicated effectively.

• Build long-term client relationships through excellent service and communication.