Sr. Executive/ Asst. Manager, Ticketing & Reservation

Job Description

Title: Sr. Executive/ Asst. Manager, Ticketing & Reservation

Company Name: Bengal Travel & Tours Limited

Vacancy: 02

Job Location: Dhaka (Gulshan)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor of Business Administration (BBA) in Marketing, Master of Business Administration (MBA)
∎ Skills Required: Excellent communication, Interpersonal Skills, MICROSOFT OFFICE

Experience Requirements:
∎ 3 to 5 year(s)
∎ The applicants should have experience in the following area(s): Refund, Reissue, Reservation/ Ticketing
∎ The applicants should have experience in the following business area(s): Travel Agent, Tour Operator, Airline

Job Responsibilities:
∎ Manage the ticketing function for the Roundhouse, ensuring a high-performing ticketing service, maximizing revenue across all channels, and ensuring excellent internal communications flow with appropriate teams across the organization;
∎ Deliver a high level of customer service at all times including responding to inquiries from patrons regarding ticket needs, complaints, and other issues;
∎ Assists in reviewing ticketing needs and procedures with venue users;
∎ Provide detailed sales and financial reports on a timely basis; maintains all ticket office records;
∎ Achieve sales volume and profit targets as assigned by different local and foreign airliners, retaining maximum commissions and expanding the bottom line. Achieve the incentive targets as set by various GDS systems, such as Sabre, Amadeus, and Galileo;
∎ Ensure timely customer support and feedback, making quotations doing reservations and ticketing for a corporate client, on-time preparation of daily sales, refund, and re-issue reports as required;
∎ Ensure on-time updates on the software booking information;
∎ Ensure that invoice is generated on time, payment made for IATA and other parties to keep continue our services;
∎ Other assigned work by the supervisor as and when required.

Additional Requirements:
∎ Both males and females are allowed to apply

Salary: Negotiable

Compensation & Other Benefits:
∎ Mobile bill, Weekly 2 holidays, Insurance, Gratuity
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 18 Aug 2022

Company Information:
∎ 20 Jul 2022
∎ Bengal Travel & Tours Limited

Category: Hospitality/ Travel/ Tourism